Luke Goldman — Sep 28, 2021
I do not recommend this contractor. In 2017, he told me that it would cost 9,000 to buy a center log support beam for my home. I a…
I do not recommend this contractor. In 2017, he told me that it would cost 9,000 to buy a center log support beam for my home. I agreed to that but he said I had to give him 35,000 so he could make the purchase and also buy a few other things. When I asked what the other things were, he said its in the contract. Tim never answered his phone during the year we were under contract. Tim never came out to my home to monitor progress of the build but would always charge me the supervision fee. If you want to waste a ton of money, Tim is your guy. If you want to get a good quality home from an honest builder, use someone else. If I could give less than 1 star, I would. Luke Goldman
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I do not recommend this contractor. In 2017, he told me that it would cost 9,000 to buy a center log support beam for my home. I agreed to that but he said I had to give him 35,000 so he could make the purchase and also buy a few other things. When I asked what the other things were, he said its in …
I do not recommend this contractor. In 2017, he told me that it would cost 9,000 to buy a center log support beam for my home. I agreed to that but he said I had to give him 35,000 so he could make the purchase and also buy a few other things. When I asked what the other things were, he said its in the contract. Tim never answered his phone during the year we were under contract. Tim never came out to my home to monitor progress of the build but would always charge me the supervision fee. If you want to waste a ton of money, Tim is your guy. If you want to get a good quality home from an honest builder, use someone else. If I could give less than 1 star, I would. Luke Goldman
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andy selig — Mar 03, 2013
Initially Modern Log Homes, SonPointe Log Homes and Tim Stensvad served us well. Tim Stensvad's wife Becky Stensvad was absolutely…
Initially Modern Log Homes, SonPointe Log Homes and Tim Stensvad served us well. Tim Stensvad's wife Becky Stensvad was absolutely wonderful to work with; she was responsive, knowledgeable, and very helpful. However, after we took possession of our new home, the contractor who did a good job and who we trusted, abruptly left Modern Log Homes. Then Tim Stensvad, the owner of Modern Log Homes and SonPointe Log Homes was unwilling to abide by his/their written warranty. Mr. Stensvad refused to completely fix items on our punch list, several of which were/are major. He told us to be patient, and that he would contact subs to fix our items, but many months went by without any response from him. When we finally re-contacted him he gave one excuse after another as to why he would do nothing more on our punch list. We tried, unsuccessfully, to resolve these issues through two Better Business Bureaus. We have almost a year's worth of e mail exchanges documenting Tim Stensvad's lack of standing by his written warranty, lack of follow through, and general discourteous and dismissive attitude. Unfortunately two other separate people we spoke with reported even worse experiences with Tim Stensvad and these two companies, but they apparently did not contact either of the Better Business Bureaus. We would never do business with Modern Log Homes, SonPointe Log Homes or Tim Stensvad again, and based on our experience, would caution anybody else about trusting Mr. Stensvad.
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Initially Modern Log Homes, SonPointe Log Homes and Tim Stensvad served us well. Tim Stensvad's wife Becky Stensvad was absolutely wonderful to work with; she was responsive, knowledgeable, and very helpful. However, after we took possession of our new home, the contractor who did a good job and wh…
Initially Modern Log Homes, SonPointe Log Homes and Tim Stensvad served us well. Tim Stensvad's wife Becky Stensvad was absolutely wonderful to work with; she was responsive, knowledgeable, and very helpful. However, after we took possession of our new home, the contractor who did a good job and who we trusted, abruptly left Modern Log Homes. Then Tim Stensvad, the owner of Modern Log Homes and SonPointe Log Homes was unwilling to abide by his/their written warranty. Mr. Stensvad refused to completely fix items on our punch list, several of which were/are major. He told us to be patient, and that he would contact subs to fix our items, but many months went by without any response from him. When we finally re-contacted him he gave one excuse after another as to why he would do nothing more on our punch list. We tried, unsuccessfully, to resolve these issues through two Better Business Bureaus. We have almost a year's worth of e mail exchanges documenting Tim Stensvad's lack of standing by his written warranty, lack of follow through, and general discourteous and dismissive attitude. Unfortunately two other separate people we spoke with reported even worse experiences with Tim Stensvad and these two companies, but they apparently did not contact either of the Better Business Bureaus. We would never do business with Modern Log Homes, SonPointe Log Homes or Tim Stensvad again, and based on our experience, would caution anybody else about trusting Mr. Stensvad.
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