I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow…
I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow out on Easter Sunday. Elite showed up right away, and Jacob was very helpful and professional. Unfortunately, I had a second issue, and both Jacob and James helped me with the second issue. I was also helped about a month prior with a battery issue by Jacob's father (I do not know his name). He was also very helpful. I would recommend Elite Road Service to anyone, and I will always call on them for assistance. Thank you, Jacob and James!
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I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow out on Easter Sunday. Elite showed up right away, and Jacob was very helpful and professional. Unfortunately, I had a second issue, and both Jacob and James helped me wi…
I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow out on Easter Sunday. Elite showed up right away, and Jacob was very helpful and professional. Unfortunately, I had a second issue, and both Jacob and James helped me with the second issue. I was also helped about a month prior with a battery issue by Jacob's father (I do not know his name). He was also very helpful. I would recommend Elite Road Service to anyone, and I will always call on them for assistance. Thank you, Jacob and James!
Read moreShow less
Stacey Binetti — Sep 22, 2020
Same as all the reviews that have come before it. Waited over 3 hours for assistance when quoted 30 minutes, service technician wa…
Same as all the reviews that have come before it. Waited over 3 hours for assistance when quoted 30 minutes, service technician was rude and disrespectful, and person taking my complaint over the phone was rude as well. Do not recommend!!! Elite my @$$
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Same as all the reviews that have come before it. Waited over 3 hours for assistance when quoted 30 minutes, service technician was rude and disrespectful, and person taking my complaint over the phone was rude as well. Do not recommend!!! Elite my @$$
Brian Cagle — Jan 26, 2017
RUDE TOW DRIVER WHO REFUSED TO BACK UP HIS TRUCK SO I COULD PARK INFRONT OF MY HOUSE, MET BY EVEN MORE RUDE CUSTOMER SERVICE WHEN …
RUDE TOW DRIVER WHO REFUSED TO BACK UP HIS TRUCK SO I COULD PARK INFRONT OF MY HOUSE, MET BY EVEN MORE RUDE CUSTOMER SERVICE WHEN I CALLED THE COMPANY. DO... NOT... USE THIS SERVICE.....
Read more
RUDE TOW DRIVER WHO REFUSED TO BACK UP HIS TRUCK SO I COULD PARK INFRONT OF MY HOUSE, MET BY EVEN MORE RUDE CUSTOMER SERVICE WHEN I CALLED THE COMPANY. DO... NOT... USE THIS SERVICE.....
Jagger Brocious — Apr 23, 2017
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While u…
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While unloading a challenger into a driveway they spent 10 minutes after unloading the car talking and fiddling with the trunk. Meanwhile traffic coming off of Van dyke was held hostage to his laziness. I called to complain because when we finally honked to have him at least pull the truck up he stood there staring at us and then continued to block traffic. When I called the person on the phone was rude and disrespectful, didn't apologize for anything. Then hung up on me.
Read more
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While unloading a challenger into a driveway they spent 10 minutes after unloading the car talking and fiddling with the trunk. Meanwhile traffic coming off of Van dyke was held…
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While unloading a challenger into a driveway they spent 10 minutes after unloading the car talking and fiddling with the trunk. Meanwhile traffic coming off of Van dyke was held hostage to his laziness. I called to complain because when we finally honked to have him at least pull the truck up he stood there staring at us and then continued to block traffic. When I called the person on the phone was rude and disrespectful, didn't apologize for anything. Then hung up on me.
Read moreShow less
Christina Martin — Nov 02, 2015
Worst customer service I have ever dealt with by far on top of ridiculous wait times n inaccurate estimated times of arrival.
Worst customer service I have ever dealt with by far on top of ridiculous wait times n inaccurate estimated times of arrival.
Shannon Bischoff — Dec 14, 2016
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistan…
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistance program the company canceled my service and didn't even bother to call me or my roadside assistance to notify us of the cancellation. The lady on the phone was extremely rude as well.
Read more
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistance program the company canceled my service and didn't even bother to call me or my roadside assistance to notify us of the cancellation. The lady on the phone was extreme…
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistance program the company canceled my service and didn't even bother to call me or my roadside assistance to notify us of the cancellation. The lady on the phone was extremely rude as well.
I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow…
I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow out on Easter Sunday. Elite showed up right away, and Jacob was very helpful and professional. Unfortunately, I had a second issue, and both Jacob and James helped me with the second issue. I was also helped about a month prior with a battery issue by Jacob's father (I do not know his name). He was also very helpful. I would recommend Elite Road Service to anyone, and I will always call on them for assistance. Thank you, Jacob and James!
Read more
I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow out on Easter Sunday. Elite showed up right away, and Jacob was very helpful and professional. Unfortunately, I had a second issue, and both Jacob and James helped me wi…
I have no idea who these other reviewers were dealing with, but they are the complete opposite of my experience. I had a tire blow out on Easter Sunday. Elite showed up right away, and Jacob was very helpful and professional. Unfortunately, I had a second issue, and both Jacob and James helped me with the second issue. I was also helped about a month prior with a battery issue by Jacob's father (I do not know his name). He was also very helpful. I would recommend Elite Road Service to anyone, and I will always call on them for assistance. Thank you, Jacob and James!
Read moreShow less
Stacey Binetti — Sep 22, 2020
Same as all the reviews that have come before it. Waited over 3 hours for assistance when quoted 30 minutes, service technician wa…
Same as all the reviews that have come before it. Waited over 3 hours for assistance when quoted 30 minutes, service technician was rude and disrespectful, and person taking my complaint over the phone was rude as well. Do not recommend!!! Elite my @$$
Read more
Same as all the reviews that have come before it. Waited over 3 hours for assistance when quoted 30 minutes, service technician was rude and disrespectful, and person taking my complaint over the phone was rude as well. Do not recommend!!! Elite my @$$
Brian Cagle — Jan 26, 2017
RUDE TOW DRIVER WHO REFUSED TO BACK UP HIS TRUCK SO I COULD PARK INFRONT OF MY HOUSE, MET BY EVEN MORE RUDE CUSTOMER SERVICE WHEN …
RUDE TOW DRIVER WHO REFUSED TO BACK UP HIS TRUCK SO I COULD PARK INFRONT OF MY HOUSE, MET BY EVEN MORE RUDE CUSTOMER SERVICE WHEN I CALLED THE COMPANY. DO... NOT... USE THIS SERVICE.....
Read more
RUDE TOW DRIVER WHO REFUSED TO BACK UP HIS TRUCK SO I COULD PARK INFRONT OF MY HOUSE, MET BY EVEN MORE RUDE CUSTOMER SERVICE WHEN I CALLED THE COMPANY. DO... NOT... USE THIS SERVICE.....
Jagger Brocious — Apr 23, 2017
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While u…
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While unloading a challenger into a driveway they spent 10 minutes after unloading the car talking and fiddling with the trunk. Meanwhile traffic coming off of Van dyke was held hostage to his laziness. I called to complain because when we finally honked to have him at least pull the truck up he stood there staring at us and then continued to block traffic. When I called the person on the phone was rude and disrespectful, didn't apologize for anything. Then hung up on me.
Read more
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While unloading a challenger into a driveway they spent 10 minutes after unloading the car talking and fiddling with the trunk. Meanwhile traffic coming off of Van dyke was held…
Just dealt with them impeding traffic in a subdivision. I'm not a client but I am very annoyed with the unprofessionalism. While unloading a challenger into a driveway they spent 10 minutes after unloading the car talking and fiddling with the trunk. Meanwhile traffic coming off of Van dyke was held hostage to his laziness. I called to complain because when we finally honked to have him at least pull the truck up he stood there staring at us and then continued to block traffic. When I called the person on the phone was rude and disrespectful, didn't apologize for anything. Then hung up on me.
Read moreShow less
Christina Martin — Nov 02, 2015
Worst customer service I have ever dealt with by far on top of ridiculous wait times n inaccurate estimated times of arrival.
Worst customer service I have ever dealt with by far on top of ridiculous wait times n inaccurate estimated times of arrival.
Shannon Bischoff — Dec 14, 2016
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistan…
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistance program the company canceled my service and didn't even bother to call me or my roadside assistance to notify us of the cancellation. The lady on the phone was extremely rude as well.
Read more
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistance program the company canceled my service and didn't even bother to call me or my roadside assistance to notify us of the cancellation. The lady on the phone was extreme…
Terrible service would never recommend to anyone! I've been waiting 2.5 hours for a tow which was set up thru my roadside assistance program the company canceled my service and didn't even bother to call me or my roadside assistance to notify us of the cancellation. The lady on the phone was extremely rude as well.
