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Reviews (43)
4.3
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Christal Bell
· May 10
A friend of mine lost her purse that had everything – her phone, wallet, keys, and cards. She had to get home to her kids ( whom she had left with a sitter) and needed access to the car. I called Lock & Key Store and explained the situation. They sent a technician to the location in quick time. I’d called them around 10 pm and they got there by 10:25 pm. I thought it would take forever since I knew how modern cars were – you needed to not just cut but also program the keys. The technician from Lock & Key Store, James I think, really knew his stuff. He had this fully equipped workshop in his van that allowed him to make a key onsite. Very reasonably priced too (it would have cost twice the time and money at the dealership). I can’t recommend them enough! No competition in Newtonville, MA 02460…
Updated Sep 26
Dennis Madden
· Aug 03
Great service! Pricing was fair and their website was very helpful in helping me determine what we needed. I made sure to call around different locksmiths, even tried service magic, when we decided we needed a new cylinder for our lock. They were able to come within an hour of me calling. I definitely would recommend Lock & Key Store to any friend or colleague looking for a locksmith service!
Updated Sep 04
Wanda Kerr
· Jun 01
Leave it to me to be a drunkass and lose my keys one month into moving into my new apartment after having lived in doorman buildings with extra keys for the past 8 years... Finally decided I needed to get a new lock installed, and called this place on a late Saturday afternoon. When I told him I'd like him to come "as soon as possible" he said he would be able to come the next morning since I'm on the UWS...fine with me. About an hour and a half later he called again saying that he had a recommendation for a place closer to me that could come right away if I would like, since it sounded "urgent". Now THAT is amazing customer service. Todd installed my lock within 20 minutes and I will never use anyone else. Super nice, legit (i.e. non shady), and professional. Even takes credit cards. if you ever need a locksmith call to: Lock & Key Store At: 617-712-1212.
Updated Sep 04
Licinio Rivero
· Mar 09
I left the keys in the bedroom and got locked out. Though it was a weekend, Lock & Key Store didn’t hesitate to provide assistance when I asked for it. Tony arrived on location within 15 minutes and helped me out. Great service! The on-call quote provided was also honored! Thanks guys! Will hire again for locksmith work in Newtonville, MA..
Updated Sep 04
Kylie Roberts
· Feb 03
I called Lock & Key Store about a problem I was having with two locks in my home. Jerry returned my call quickly, was here within an hour, and had my problem solved the same afternoon, all for an extremely reasonable fee. I highly recommend Lock & Key Store !
Updated Sep 04
Lillian Berry
· May 02
The locksmith I spoke with returned my call promptly and guided me through fixing the problem without having to incur cost. Will definitely be using them next time a more serious problem comes up. Great customer service! Lock & Key Store is the company to call !!!
Updated Sep 04
Jennifer Ballew
· May 29
I almost never write reviews but Jason was so great and professional that I couldn't help it. A highly quality Locksmith service combined with a very friendly person - a true win. Thanks so much! Call to Lock & Key Store if you will need a Locksmith Service at any time.
Updated Sep 04
rose lanphier
· Oct 01
called Lock & Key Store because my lock had become somewhat corroded... Keys were not fitting in easily. A receptionist answered the phone and promised a call back from the locksmith within a few minutes. Sure enough, 2 minutes later Paul was calling me and after explaining the issue, he suggested I save myself some money and just spray with wd40 and to call him back if that didn't work, he could have someone out by the end of the day. I'm completely embarrassed I didn't think of that myself, but I tried it and it worked like a charm. So, I have no in -person experience with them, but the honesty and promptness was greatly appreciated. This will be my go-to locksmith the next time I have a legitimate issue ;)
Updated Sep 04
marilou fessel
· Jul 02
I found myself locked out of my apartment and just needed to get back in since my keys and spare were BOTH inside. My friends all quickly jumped in with horror stories about how much they had to pay when this happened to them, but after a little yelping, I came upon Lock & Key Store. Kobbi called me back that morning and despite it being the friday before Labor Day, said that he would stop by on his way out of town. While waiting for Jay I'd run into a neighbor who'd told me his sob story about how this had just happened to him and he had to pay something like $120, but even though my door had some crazy security bar on it, Kobbi managed to get it open and for only $50! I'm so grateful - it was quick and painless and I'd recommend them to anyone who finds themselves locked out. Lifesaver.
Updated Sep 04
Joseph Obrien
· Apr 09
Lock & Key Store is simply the best service agency in Newtonville, MA 02460. Required a few repairs around the house and called them up. The technician, Steve, showed up at our door promptly, clearly explained the options without upselling any product and gave us a complete estimate. He did a superb job in fixing the door, locks and also installing a brand new chain lock. Delighted! Will hire again. Thank you Lock & Key Store ..
Updated Sep 04
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