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Reviews (39)
4.4
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Richard Ball
· May 13
Nearly dialed five numbers, before I called 516-283-5894 and got the help I needed. Most firms simply claim to provide 24/7 help, but Locksmith Master Shop actually fulfills it. Thank you so much for helping regain entry into my premises within half an hour. Excellent customer service! Highly recommend to all in Garden City, NY…
Updated Sep 26
Sophie King
· Aug 03
Very courteous and helpful. Did a great job and explained my options. They are very busy, so it may be difficult to get them to come immediately. Still, very happy with the job they did. Highly recommended. Locksmith Master Shop very good company with a great Locksmith Service.
Updated Sep 04
lynnette counter
· Dec 09
Never thought I could feel strongly about what locksmith to use. But after having experienced the laid back, cool, efficient professionalism of Tom at Locksmith Master Shop , I can't imagine using anyone else. He seems to always answer the phone and be available. And he was prompt and reliable about showing up and coming equipped with all the supplies he needed without knowing much about my particular situation. Payment was easy too - he takes credit cards.
Updated Sep 04
Carin Tridgellsuk
· Feb 05
Another 5 star review for these guys... locked ourselves out of a friend's apartment in Garden City, NY that we were staying at. Luckily with Online on my smartphone I was able to see what consistently good service these guys provide and gave them a call. Dave came along within an hour (only reason it took a while was due to the bad weather), and had us inside within 5 mins. The locks on the door seemed quite stubborn but Dave seemed quite the expert! Only sorry that I didn't have more cash on hand to give him a better tip. Polite, responsive, and professional. Thanks guys!
Updated Sep 04
Billy Curnowvai
· Mar 02
During my first 4 months of living in Garden City, NY , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Locksmith Master Shop gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Locksmith Master Shop after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank! I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Garden City, NY. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over. Superior, honest, handiwork from a
Updated Sep 04
jazmine lombardo
· Nov 04
Excellent, friendly & speedy Locksmith service at reasonable prices! Edwardo was awesome!
Updated Sep 04
Rudy Padilla
· Jan 08
I was blown away but the level of customer service I received from Locksmith Master Shop. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.
Updated Sep 04
Simon Geddesobe
· Apr 06
This is proof that you shouldn't call any service provider without checking Online first. Saw the reviews on Locksmith Master Shop and prayed they would service in Garden City, NY. My Medico lock became misaligned and we knocked it clear off when we slammed the door. Called Locksmith Master Shop. They are, courteous, professional and honest (yes, I said HONEST) and did't take advantage of someone because they were in a vulnerable position. I recently had a locksmith after we evicted a tenant and they took full advantage of us. Wish I would have known about this place at that time. Thanks Locksmith Master Shop !
Updated Sep 04
Coleen Higgsyby
· May 04
When I saw all the amazing reviews, I thought "can a locksmith really be this great?" Yes. They Can. I got locked out of my apartment the other night, with a busted doorknob that wouldn't turn. Locksmith Master Shop had a bunch of other jobs but made sure to keep in touch with me and let me know what time he'd be there. Showed up in an hour and within 10 minutes, my door was opened. And he completely fixed my doorknob all for under $100 late night. Mike the tech doesn't want to rip you off, and you can tell he really wants to do a great job and be friendly while also helping the customer out. Locksmith Master Shop is the company to call in Garden City, NY.
Updated Sep 04
shaun sattley
· Aug 07
Okay, I joined Online tonight just to leave this review. The dispatcher and David the locksmith were both awesome, really helpful and nice. It took about 20 minutes for him to arrive, and he explained each method he tried, and some information about my type of lock. The last time I had to have a lock opened, the guy took one look at my door (same one) and told me it had to be drilled, then charged $200 to do it. I was left with the replacement bill from my landlord, too. I told the Locksmith Master Shop folks about this, and they confirmed it's a common scam. They'll offer a low price, then drill and charge a ton. Thanks to David and Locksmith Master Shop !!!
Updated Sep 04
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