Reviews (40)
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4.1
40 Reviews
Diane Skinner
Good customer service! There was no delay in getting patched through to their representative via 908-617-3161. I was given a clear estimate and the price quote over the phone and there was no deviation from that. Professionalism at its best! I would recommend City Locksmith Store to anyone in Roselle, NJ looking for a hassle-free experience.
Holly Vaughan
Super nice guy arrive from City Locksmith Store , gets the job done fast, responds to emails quickly, and his rates really can't be beat. He explains everything he's doing, so you know what you're paying for. Def shoot him an email if you need a lock installed, and keep his phone # in your contacts for emergencies at any time 24 Hours a Day! City Locksmith Store is the company to call.
joleen kibel
Today I locked myself out of my apartment and my apartment does not have lock out service. "Call the Locksmith!" Thanks to Online search I was able to find this place and I am totally impressed with the service. I felt like a valued customer because they treated me with such high regard.... But we all know that I needed them and was really desperate! I got updates about the arrival time and Eddie worked tirelessly to open the commercial grade lock on my apartment door. Great Great Great Service! i will use City Locksmith Store again.
Raymond Coleman
So, I have a habit of losing things. I'm on my 4th cell phone in the last 6 months. Recently, I had to call City Locksmith Store to return to my apt and repair a lock that I had stripped at 4am after losing my keys.
Not only did he offer me a "repeat customer discount" of about 15%, but he also offerred to write the receipt to include the first repair of our dead bolt which our landlord had ridiculously refused to reimburse despite multiple emails and phone calls detailing the security concerns.
Anyway, City Locksmith Store is incredible and I rarely give out 5 stars on this site, but he totally deserves it.
Phil Lewis
After breaking a key in my front door I called City Locksmith Store. The technician showed up promptly, removed the key and adjusted the lock to prevent future issues. The rate was very reasonable and much less than competitors. I highly recommend City Locksmith Store.
Owen Ogden
Fast, nice, reasonable! If you need locks changed this is the place. they also accept all credit cards. Best Locksmith Service in Town.
Joe Piper
These City Locksmith Store really are the best. Online not lying. Came exactly on time, cut off my Kryptonite bike lock pretty quickly once we found a power source for the electric drill/saw. Cleaned up everything and even offered to give my neighbor a coupon for services after she let us use her electric outlet mine was too far from the bike. SO NICE & GENUINE. Would not hesitate to come back to them. Really very impressed. They'll even take a credit card by swiping it on their phone :):):)
Neil Gill
At half past 10p on a Monday night, there is nothing more annoying than a busted deadbolt that you cannot open when leftover Smith & Wollensky is in one hand and workout clothes in the other. I had been waiting for the day/night when my MacGyver skills would fail, or more accurately, the poor install would crumble. The cylinder could almost be pulled out and key parts of the cylinder had fallen. Applying pressure or shifting the key itself would not matter.
I called the first listing populated by online and gleefully saw that City Locksmith Store operated beyond 6p. Really? Who gets home by 6p in this working world. The dispatcher took details of the situation on the phone and promised the repair man would be there in 30 minutes. Not two minutes later, the aforementioned repair man called to say he was 17 minutes away. 20 minutes passed and he was parked across my street. He deftly applied another method to the lock when a simpler version failed. Once the main parts were removed, the replacement deadbolt took a mere 2 minutes. I tested the two keys, and he wrote a receipt. Cash or charge is acceptable. Discover is even OK, which is rare in Roselle, NJ. The fee for lock removal is $79 and lock replacement is another $79. $158 plus tax. I am getting reimbursed, so his timeliness and jovial customer service was much appreciated as I wanted to sleep more than anything.
Patricia Lewis
"Bottom line: Henry is a top-notch locksmith who was polite, timely, and highly knowledgeable Locksmith Company. From the first phone inquiry to the professional completion of the lock change, the service was impeccable and the price was right.
We have hired his Locksmith Company twice now and I cannot more confidently recommend a locksmith for both residential and commercial properties. The first time we requested services from City Locksmith Store was when we moved into our new apartment the previous tenant moved out and didn't leave the deadbolt key, thanks. Moderate Google searching, City Locksmith Store simple and clear website, and a quick phone call with Danny confirmed that he was by far the most promising of all the locksmiths in the <City & State> area. Danny arrived at our apartment early the next day and confirmed that we didn't need a top lock change - a cylinder change was sufficient enough and saved us over $50.
After our business was broken into a couple weeks ago, I immediately recommended City Locksmith Store to our office manager. His professionalism was as good as I remembered it: He was at our office within a couple hours and quickly had all the locks changed out at the prices quoted on his website, which were - again - by far better than any competitor. Our office manager, even in her chaotic state, was so impressed with his friendliness that she sent his contact information around the entire office.
I wouldn't want to need to call a locksmith again,
Ash Bond
No one deserves all the praise, more than these guys from City Locksmith Store! The first time I called them up was to get my doors replaced. Support arrived right on schedule, the prices seemed reasonable, and the technician knew his job well. I’ve since called them up to rekey my locks after a bitter spat with my neighbors. I’ve also called them up to install an automatic lock on my garage door! Every time I’ve called them over, their pricing, timing, and the quality of services has consistently remained the best. Will I call them in the future? YEAH! And if you live in Roselle, NJ, I don’t think there’s any company that’s better than this! Give them a try by calling 908-617-3161, you won’t be disappointed….
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