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Reviews (41)
4.3
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Theresa Roberts
· May 10
I’d hired City Locksmith Shop a couple of times before, and I only have this to say: EXCELLENT! They’re always on time, the technicians are polite, friendly and get the job done in quick time – and the best part is that they’re available 24/7. I usually hire them after 10 pm or 11 pm, because that’s when I get off from work, and I’ve never been levied any extra charges for it. If you live in Westbury, call them on 516-962-5751 - they’re the BEST!
Updated Sep 26
carmela parliman
· Sep 03
Is it weird I almost want to get locked out again so I can call Lockbusters? Yeah, my experience was that great. After coming home at 2am beers may or may not have been involved, I soon realized that a lock on my door that I didn't have a key for had decided it didn't like being taped down, and chose to unlock itself at that very inopportune moment. That next morning, kicking the door in with my boots, attacking it with pink screwdrivers and attempting to scale the fire escape all failed. Defeated, I looked up a lock smith online to come rescue me. I called City Locksmith Shop and reqwest a service the tech called me right back, told me he would be there in 20 minutes. He was at my apartment right on the dot and busted my door open in literally less than 2 min. I was sorta embarrassed at how easily he did it though he assured me the lock had definitely flipped. For a little extra he sorted me out with a new lock and keys in less than 3 minutes and also fixed my sticky door knob. 5 minutes TOTAL I was back in my apartment with my feet up and had also gotten to check off a niggly to-do off my apartment repair list. No muss, no fuss and an A+ experience to cap off what had been a pretty shizzy night of homelessness. I wouldn't call or recommend anyone else. Thanks, City Locksmith Shop.
Updated Sep 04
James James
· Jul 05
I hired a local firm to help with changing the locks of the property before the tenants moved in. Even after frequent reminders and two visits to the shop, I was left waiting endlessly for a technician to be sent. Finally, at around 10 pm I’d accepted the fact that no one was going to come and started looking for other options. Found https://www.Westbury.City-Locksmith-Shop.com on the web and these guys instantly agreed to come. I’d waited no more than fifteen minutes, when a van pulled up outside the building. Joe and his team got down to work immediately and managed to rekey all the locks within an hour. Despite the short notice and the overnight work, I wasn’t charged anything more than the base rate. I’m completely happy with City Locksmith Shop and I’ll definitely recommend it to my family and friends in Westbury, NY… hire them, you won’t be disappointed. These guys are the BEST!!
Updated Sep 04
James Thomson
· Sep 10
Good job by City Locksmith Shop! Couldn’t afford to buy a new transponder key, so I was on the lookout for someone who could fix it. Most firms didn’t take up the job simply because it was too much of work for too little money. Thanks to Eric for going out of his way and helping me. The chip replacement came in at a nominal cost and the key worked flawlessly. Thanks again! I would recommend them to all in Westbury, NY…
Updated Sep 04
mackenzie bermudez
· Dec 07
Since moving to this city nine months ago, I've been locked out of my apartment no fewer than four times, so I think you'll trust my expertise when I say that these guys are the absolute best. They were on time, friendly, swift about getting me back into my place, and courteous enough not to comment on the state of it. Best of all, unlike the string of smarmy Eastern-Bloc types (sorry, Russia!) whom I've dealt with before, they were upfront about the price, and didn't gouge me for a Saturday rate.
Updated Sep 04
Lillian Vaughan
· Aug 02
John was soooo helpful! He just asked me a few questions over the phone, had me sent him some pics and the next thing I know I'm installing my own locks! Saved me the cost of coming out to do it. I will DEFINITELY use these guys anytime I have locksmith needs. Thanks again City Locksmith Shop ! :)
Updated Sep 04
Jonathan Cardwellse
· Feb 04
After reading all the 5 star reviews online I figured I would give these guys a call but I was STILL skeptical because the company seemed too good to be true. Well... yelpers had it right all along. Gorge called me the morning after I wrote in on the website late the night before. Since my problem wasn't dire (I just had crappy locks) he arranged to come the next day and he was super professional, super personable and very straightforward. He looked at the locks, listened to the problems I was having, suggested a solution with the prices I already knew from the website and in 20 minutes I had an awesome new lock and doorknob installed by someone I felt cared about doing a good job. Gorge even told my boyfriend what kind of maintenance could be needed in the future to make sure the doorknob continues to work properly. I wish all repairs could be this easy and not sketchy. If you will need a Locksmith in Westbury, NY CALL THEM!!!!
Updated Sep 04
Edward Campbell
· Jan 07
I just had City Locksmith Shop change a lock on a newly acquired work space in Westbury, NY. Dave and City Locksmith Shop exceeded every expectation I had. It was the perfect Customer Experience. I honestly can say that I am ecstatic I found a contractor I can trust and depend on. Dave was a super nice guy and was completely professional. Next time I have a need - I am going directly to City Locksmith Shop.
Updated Sep 04
Vincent Thaxton
· Aug 05
Total time to get our locks re-keyed, from my initial call to the locksmith departing, was only 90 mins. Wow, talk about fast! Their price was very reasonable, especially for them to come out in the evening (around 7 pm). Our locksmith, Mike, was friendly, fast, and did a great job. Call City Locksmith Shop for any Locksmith Service 24 Hours.
Updated Sep 04
Jes Marshou
· Apr 05
I recently contacted City Locksmith Shop about replacing some locks in my office. After setting a time of 3pm, Max contacted me by text message to let me know he was nearby and was available to meet a little earlier. Right off the bat I was impressed by how professional and considerate he was of my time. Once at our office, Max did an assessment on our locks and gave us very solid advice on the best replacement options. We set a follow up appointment for the next morning and he arrived promptly at 11am to start the job. Max replaced 3 locks in under an hour and was kind enough to go over the keys and how each of the locks were installed for the best and safest usage. I'm very happy with the work City Locksmith Shop performed and they are completely deserving of a 5 Star rating!
Updated Sep 04
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