Reviews (40)
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4.2
40 Reviews
Luke Short
When my car stalled suddenly by the side of the road, no one came to my rescue – not even the towing service. Apparently, I was off city limits! I grew frustrated beyond reason and it took great strength for me to calm down and find a rational solution. I looked up on the web for a 24 hour locksmith and found https://www.Annapolis.Master-Lock-Key-Store.com. I called a few other firms as well, unsure which one was going to respond to me first! The technicians from Master Lock & Key Store reached me in about ten minutes and carried out the necessary repairs on the ignition. I wasn’t even charged extra for the roadside service. And by the way, the other locksmiths I’d hired never showed up or called. Glad I found Master Lock & Key Store! They’re number 1 in Annapolis, MD. Highly recommend them!
Joan Newman
I'm right there with everyone else - Master Lock & Key Store absolutely deserves their great ratings. After I had my purse stolen - with wallet and keys inside - I was dreading having to call around and figure out a locksmith to come and replace my locks. When I called Shon, they didn't have as many reviews here yet (this was over a year ago), but those that were there were good, so I gave them a shot. And I'm so happy I did - Shon was able to come by first thing the next day, and this was after contacting them late in the evening.
Fast, punctual, professional, honest about prices - and on top of all this which I would consider quite enough to earn the 5 stars - he was super nice to my little niece and roommate's dog who were fascinated by what he was doing. What more could you ask for? Very Good Locksmith Company.
Jan Rees
Jefrry was incredible. I've never come across such a kind-hearted stranger before...
As luck would have it, I got locked out of my apartment the day I moved in, which happened to coincide with the weekend that Jeffry went out of town AND his back-ups called in sick, so there was no one from Master Lock & Key Store to help me out. I could sense that Jeffry was truly sorry that this was happening, and then referred me to another company and told me exactly what to say. When it turned out they were closed, he told me to let him know when I found someone, and again when I was in my apartment. The guy that did end up showing up at my house immediately wanted to drill, but thanks to Jefrry I knew what to say to avoid that and another $350+ out of my pocket. When I called to let him know that I was in my apartment and told him what happened, I heard his girlfriend in the background exclaim her happiness over that - that's how nice they are!
Just in case this happens again, I've saved his number - I WILL be referring him out to others as well! And may I add - thank goodness for the iPhone and Online app!
Thanks Guys!
elin stobaugh
Roy is the man! He helped me out of a tight bind - needing to change my locks and do it later than normal business hours, and all with a friendly, professional and effecient manner. I definitely felt like he knew his stuff, he explained the process, the options, and all for a decent price. I would highly recommend him for all your locksmith needs!!! Master Lock & Key Store are avilable to any one 24 Hours 7 days a week.
arletta tade
Fast, efficient, relatively cheap, and to make things better, Gorge is a super nice guy - he'll even walk you through what he's doing, step by step. A great experience!
Jason Atkins
AMAZING SERVICE! I’ve never seen any locksmith work so fast and make keys with such precision. And not just one, these guys from Master Lock & Key Store made copy keys for a set of twelve locks, all within an hour. Great job guys! I got a discount as well after redeeming a coupon from their website https://www.Annapolis.Master-Lock-Key-Store.com. Quick, affordable and completely reliable, what more could I want? If you live in Annapolis, MD, I don’t think you’ll find a better option!
Lauren Paterson
OMFG... thank you, thank you, thank you!!!! literally turned what could have been a mini meltdown and a horrible day into sunshine and butterflies. The guy who came to help me out from Master Lock & Key Store only left me waiting like 20 minutes even though when I called he was on the UES. He was so nice and popped the door open in a jiffy for a flat rate of... wait for it... 49 bucks. that's kind of amazing. he even fixed my door so that I never automatically get locked out again. Huzzah!!!
Phil Rees
Am I allowed to write more than 1 review? Well I'm going to anyway, that's how great this company and these guys are. Super friendly and always on time if not early. They provide a great locksmith service and also provide additional recommendations based on need. Superb service and my number 1 go to guys! Am I considered a fan? Or a groupie? Oh well I'll take! Thanks again guys! Master Lock & Key Store number 1' in Annapolis, MD.
Heather Vance
Is it weird I almost want to get locked out again so I can call Lockbusters? Yeah, my experience was that great. After coming home at 2am beers may or may not have been involved, I soon realized that a lock on my door that I didn't have a key for had decided it didn't like being taped down, and chose to unlock itself at that very inopportune moment. That next morning, kicking the door in with my boots, attacking it with pink screwdrivers and attempting to scale the fire escape all failed. Defeated, I looked up a lock smith online to come rescue me. I called Master Lock & Key Store and reqwest a service the tech called me right back, told me he would be there in 20 minutes. He was at my apartment right on the dot and busted my door open in literally less than 2 min. I was sorta embarrassed at how easily he did it though he assured me the lock had definitely flipped. For a little extra he sorted me out with a new lock and keys in less than 3 minutes and also fixed my sticky door knob.
5 minutes TOTAL I was back in my apartment with my feet up and had also gotten to check off a niggly to-do off my apartment repair list. No muss, no fuss and an A+ experience to cap off what had been a pretty shizzy night of homelessness.
I wouldn't call or recommend anyone else. Thanks, Master Lock & Key Store.
Edward Sanderson
Very, very pleased. John changed the locks on a new apartment. He was on time, did not try and up-sell me, and worked quickly. He is an honest man, and I appreciate the quick, reliable locksmith service. Call to Master Lock & Key Store they have the best service in Annapolis, MD.
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