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Matt Murray
· May 13
A hectic day at work later, I found myself confronting a stubborn lock that refused to unlock. The years of persistent usage had finally started to show. The worst part was that it was now half past ten and any chances of seeking help from a locksmith were slim. Thankfully, my neighbor who witnessed the entire event passed on this number 401-249-9276 to me. I called them up and was immediately connected with a friendly dispatcher who assured to send help within fifteen minutes. Sure enough, a van from City Locksmith Services pulled up on the driveway well ahead of the estimated time. Eric unlocked the door and managed to fix the troublesome lock in no time. He advised me against using the lock for long, since it was way past its life cycle and needed a replacement. I’m calling Eric the next week to get that lock replaced and am meanwhile writing this review to let everyone know just how awesome the team at City Locksmith Services is! I highly recommend them to all in Providence, RI 02904..
Updated Sep 26
Oliver Gray
· Aug 03
I lockout of my house City Locksmith Services was there on time and was able to open the door in about ten minutes without having to use a drill. His fee was the flat rate of $79 as quoted on the phone. Given the prompt and professional service, I was impressed and will likely use them again to fix a deadbolt lock that needs to be remounted. City Locksmith Services get the service done.
Updated Sep 04
Joanne Nolan
· Jul 05
Quality comes first, and I learnt this the hard way. The cheap key I got made from the hardware store broke off in the lock within a week. That’s when I hired City Locksmith Services. I’ve heard a lot about them. But did they live up to the hype? I must say, they definitely did! Gary managed to extract the broken pieces from the lock carefully to avoid causing any damage to it. He then made two new keys within 15 minutes. As I held the keys, I could make out the excellent workmanship on it, and could tell that the material used was of high quality. And the prices? Compared to other locksmiths and hardware stores in Providence, RI, the prices seem low! If you’re a stickler for quality, call them on 401-249-9276 - you won’t be disappointed!!!
Updated Sep 04
anja cardinale
· Aug 07
I was blown away but the level of customer service I received from City Locksmith Services. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.
Updated Sep 04
Sean Russell
· Feb 05
Very responsive, and took less than an hour to get to me and this was also on a Saturday night. Then only took 5 minutes to get me back into the apartment. Very friendly and professional. No one likes being locked out but if it happens, I would highly recommend City Locksmith Services
Updated Sep 04
Sebastian Lyman
· Mar 02
These guys are amazing. I just moves into a new place and they changed all my locks in under an hour. Great customer service and great people. Couldn't recommend them more! If you will need a Locksmith Copany call them at: 401-249-9276
Updated Sep 04
mathilda ideue
· Oct 06
Having locked myself out of my place on an icy cold night, I was ecstatic to hear that they could come rescue me in 20 minutes!! John came promptly and had me in in no time. My dogs were happy to see me!!! Apparently, John works with his brother. Very personable, professional and funny! Highly recommend them. Since I rely on these referrals, I make sure to leave a comment when I'm super happy. John, thank you for coming right away, getting me in and reuniting me with my puppies!
Updated Sep 04
Bernadette Mitchell
· May 04
City Locksmith Services was awesome. I called to get a lock rekeyed and they were able to get to my office and do the job within 2 hours....even in the snow! They were very professional and everything was explained and double checked to make sure it was done the right way.
Updated Sep 04
Blake Quinn
· Jun 06
At half past 10p on a Monday night, there is nothing more annoying than a busted deadbolt that you cannot open when leftover Smith & Wollensky is in one hand and workout clothes in the other. I had been waiting for the day/night when my MacGyver skills would fail, or more accurately, the poor install would crumble. The cylinder could almost be pulled out and key parts of the cylinder had fallen. Applying pressure or shifting the key itself would not matter. I called the first listing populated by online and gleefully saw that City Locksmith Services operated beyond 6p. Really? Who gets home by 6p in this working world. The dispatcher took details of the situation on the phone and promised the repair man would be there in 30 minutes. Not two minutes later, the aforementioned repair man called to say he was 17 minutes away. 20 minutes passed and he was parked across my street. He deftly applied another method to the lock when a simpler version failed. Once the main parts were removed, the replacement deadbolt took a mere 2 minutes. I tested the two keys, and he wrote a receipt. Cash or charge is acceptable. Discover is even OK, which is rare in Providence, RI. The fee for lock removal is $79 and lock replacement is another $79. $158 plus tax. I am getting reimbursed, so his timeliness and jovial customer service was much appreciated as I wanted to sleep more than anything. I highly recommend this company, and for midnight headaches, it is worth the cost. Quick and friendly s
Updated Sep 04
Rachel Marshall
· Apr 06
Today I locked myself out of my apartment and my apartment does not have lock out service. "Call the Locksmith!" Thanks to Online search I was able to find this place and I am totally impressed with the service. I felt like a valued customer because they treated me with such high regard.... But we all know that I needed them and was really desperate! I got updates about the arrival time and Eddie worked tirelessly to open the commercial grade lock on my apartment door. Great Great Great Service! i will use City Locksmith Services again.
Updated Sep 04
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