Reviews (38)
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4.2
38 Reviews
William Paige
I’d hired Logan Locksmith Shop a couple of times before, and I only have this to say: EXCELLENT! They’re always on time, the technicians are polite, friendly and get the job done in quick time – and the best part is that they’re available 24/7. I usually hire them after 10 pm or 11 pm, because that’s when I get off from work, and I’ve never been levied any extra charges for it. If you live in Evanston, call them on 847-915-3684 - they’re the BEST!
sadie pianka
Having locked myself out of my place on an icy cold night, I was ecstatic to hear that they could come rescue me in 20 minutes!! John came promptly and had me in in no time. My dogs were happy to see me!!!
Apparently, John works with his brother. Very personable, professional and funny!
Highly recommend them. Since I rely on these referrals, I make sure to leave a comment when I'm super happy.
John, thank you for coming right away, getting me in and reuniting me with my puppies!
Steven MacDonald
I almost never write reviews but Jason was so great and professional that I couldn't help it. A highly quality Locksmith service combined with a very friendly person - a true win. Thanks so much! Call to Logan Locksmith Shop if you will need a Locksmith Service at any time.
Boris Hughes
Exactly as reviewers described: Logan Locksmith Shop are professional, quick to show up, and reasonably priced. Glad to have found a great locksmith Company in Evanston, IL.
nenita loetz
Logan Locksmith Shop is an example of how good customer service, in any industry, can make someone's day.Call them at any timer thet are avilable 24 hours 7 Days a week.
Samantha Parsons
Fast, friendly, and professional. I chose Logan Locksmith Shop because of their great reviews. Now I understand that these raves are well-deserved!
When I called Friday to schedule an appointment for my lock to be switched out (not an emergency), the guy on the phone was absurdly nice--like, apologized-for-putting-me-on-hold nice. He offered me an appointment slot for 9:30-10 on Saturday, and then apologized that he couldn't be more specific than that! Have these guys heard of Time Warner and their four-hour windows?
Scott arrived right on time at 9:45 and got to work. He explained how the lock worked, told us everything we needed to know about ordering new keys, and even tightened the doorknob (free of charge) since it was loose. From buzzing our door to swiping the credit card on his Square reader, he was here less than 30 minutes.
Working with Logan Locksmith Shop was absolutely painless. I highly recommend Logan Locksmith Shop and would definitely call them again.
cordie heinly
During my first 4 months of living in Evanston, IL , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Logan Locksmith Shop gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said ""that just ain't right"". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Logan Locksmith Shop after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank!
I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Evanston, IL. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over.
Ava Sanderson
Another 5 star review for these guys... locked ourselves out of a friend's apartment in Evanston, IL that we were staying at. Luckily with Online on my smartphone I was able to see what consistently good service these guys provide and gave them a call.
Dave came along within an hour (only reason it took a while was due to the bad weather), and had us inside within 5 mins. The locks on the door seemed quite stubborn but Dave seemed quite the expert! Only sorry that I didn't have more cash on hand to give him a better tip.
Polite, responsive, and professional. Thanks guys!
Amelia Clarkson
This place is hands down the best locksmith in Evanston, IL !
When the front door lock to my business totally broke, my business partner immediately said, "We're not going to use those people who leave a million business cards in our door all the time." Those people are super annoying and don't deserve our business!
So we went to Online and found Logan Locksmith Shop with all of their good reviews, submitted our inquiry through the website and got a call shortly after. We scheduled an appointment for the next day, and Edwardo came by to check things out. He was very honest and very helpful, and while we expected it would be hundreds of dollars (to revamp our entire lock and door system) it was only $175. We were thrilled!
Then Scott came by the next day to finish everything up, he was very respectful of customers who were going in and out, and really worked fast. We are so happy with our new lock - we'd recommend them to any business! (Or residence, or whatever lock you need fixed.) They're the best in Evanston, IL !
Julian Mitchell
Is it weird I almost want to get locked out again so I can call Lockbusters? Yeah, my experience was that great. After coming home at 2am beers may or may not have been involved, I soon realized that a lock on my door that I didn't have a key for had decided it didn't like being taped down, and chose to unlock itself at that very inopportune moment. That next morning, kicking the door in with my boots, attacking it with pink screwdrivers and attempting to scale the fire escape all failed. Defeated, I looked up a lock smith online to come rescue me. I called Logan Locksmith Shop and reqwest a service the tech called me right back, told me he would be there in 20 minutes. He was at my apartment right on the dot and busted my door open in literally less than 2 min. I was sorta embarrassed at how easily he did it though he assured me the lock had definitely flipped. For a little extra he sorted me out with a new lock and keys in less than 3 minutes and also fixed my sticky door knob.
5 minutes TOTAL I was back in my apartment with my feet up and had also gotten to check off a niggly to-do off my apartment repair list. No muss, no fuss and an A+ experience to cap off what had been a pretty shizzy night of homelessness.
I wouldn't call or recommend anyone else. Thanks, Logan Locksmith Shop. # 847-915-3684 if you will need any Locksmith Service.
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