Reviews (37)
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4.4
37 Reviews
Wanda Gray
Finally, I’ve found a locksmith that’s professional, skilled, courteous, honest and affordable – and that’s Express Locksmith Store. I’ve had my share of bitter experiences with random locksmiths in Lutz, FL in the past, and I’d almost accepted it as the norm, but the team at Express Locksmith Store changed my mind. Earlier, I used to spend around two-hundred bucks for my annual lock maintenance check, but I barely paid a third of it. Thanks to Gary, for sharing their link https://www.Lutz.Express-Locksmith-Store.com with me. Will definitely hire them again!
William Hankerson
Not only is Mike the nicest locksmith in the world; he's the nicest PERSON in the world. I called Express Locksmith Store in the afternoon to inquire about installing a deadbolt. I wasn't in a rush, but he was able to come just a few hours later. The whole process took about 20 minutes and was super easy. He was a pleasure to chat with and the price was very fair. I would hire him again in a heartbeat (although I hope I don't have to - ha).
Irene Quinn
Good service! A ten on ten for sure! Made an appointment with the team at Express Locksmith Store for 8’ O clock! I was surprised to find that the technicians had arrived five minutes early and got the job done in another thirty minutes. Hats off to their commitment.
Will I hire them again? YES
And you should too, if you happen to live in Lutz, FL 33558. Their contact details could be found on their site https://www.Lutz.Express-Locksmith-Store.com…
Jack Welch
I contacted Express Locksmith Store about some trouble with a sticky lock. I received a prompt response with advice on how to fix the problem on my own, as well as pricing for if I was unable to. Extremely professional, especially given that they could have just charged me.
I'll definitely be using these guys the next time I have an issue!
PS: They also offer a discount if you contact them through Online. Awesome!
Dominic Gibson
I'd like to write this review, not for services rendered; but, rather for excellent customer service, which we all know is a rarity these days. I spoke with Paul extensively about replacing a lock, and even exchanged picture messages (upon his suggestion) so that he could better assess my situation. He not only educated me on the different types of locks/security devices; but, also offered to walk me through the purchase and replacement, which he suggested I do myself. Wait, what? A business owner who encourages a DIY project, so that I can keep some money in my pocket? Courtesy, professionalism and expertise all wrapped in one. Yeah, he has this field on lock. I'll always call Express Locksmith Store first, in future endeavors!
Olivia Knox
We needed a deadbolt installed from scratch on a hollow metal door and metal frame and after looking around with no luck to have someone install the thing, Dave was all "no problem" and quoted a very fair price, So we go with Express Locksmith Store.
He banged it out in no time at all and was such a sweet guy (and a cutie) that I was a little bummed he was done so quickly. We have a dog who is kind of a pest (read: a really mouthy little pest...lol) and most strangers who come by to do work in our house find him at least mildly annoying (with good reason.) But not Dave. He was absolutely darling to him and took out his phone to show me a pic of his own super adorable furry bundle of joy.
Can't recommend Dave highly enough for all your lock needs. Don't hesitate, just call him up. You'll be in very good hands.
Shelia Newcombe
Paul is so nice! He saved my ass today. I have no idea how did I lose my car key. Paul returned my call in 10min and showed up in 40min. He said if my key is inside of car. It will be $98 only which surprised me because I have an experience with $200. Unfortunately the key was totally lost. So he provide a new replacement key for $195. And I want a second backup one with Chip for $50. Also I am a member of AAA. So Paul helped me to call AAA for discount. Also he said I can keep the test key with me for free which can open the door but not start the engine. I am so grateful for this. Thanks! Express Locksmith Store The Best in Lutz, FL
Cheryl Cheatham
I wanted a more secure lock on my door, and Dave provided me with a range of options with a full explanation of each one -- so much better than the other locksmiths I called, who basically gave me one-word, non-negotiable answers. He was prompt, extremely friendly, and had a fair price. I was really blown away by how positive the whole experience was; I will definitely recommend this company to all my friends.
Vanessa Vaughan
I called Express Locksmith Store about a problem I was having with two locks in my home. Jerry returned my call quickly, was here within an hour, and had my problem solved the same afternoon, all for an extremely reasonable fee. I highly recommend Express Locksmith Store !
Andrea Parsons
Had a great experience with Express Locksmith Store today -- fabulous service, and on a Sunday, too! Todd was prompt, courteous, efficient, and explained everything very well as he did his work. I liked that they promptly emailed me a receipt -- a nice touch. I would not hesitate to recommend them, and would absolutely use them again
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