They are extremely unprofessional. The photographer showed up to our wedding late and missed my wife's prep because she lost our contact information and misplaced the address of the venue. The resulting photos were unpolished, poorly framed, and were at such poor resolution that we could not make prints of any useable quality. When we asked her to work with us to make it right, the photographer refused and reminded us that she had given us a discount and as such our business was concluded.