Roy's Company is wonderful. Every year since we bought our home every technician that came by when it was broke down also said that we had to buy a new unit due to the other leaking Freon. Roy came by when it was broke down due to an electrical fire in our home. We could smell the electricity but had no idea it was coming from the heater unit. I decided to get a new system finally after all these years & Roy didn't think that I needed to. It was more than we could afford since I had been unemployed for a long time. He was so sweet to let us put half down & make payments. My electric bill was cut in half this year even though we had the worst winter ever in Indiana & my windows & doors are so bad that we had ice on the inside & outside of our home. We were extremely warm (sometimes too warm). We have been on a budget plan with IPL. There were 3 months that they told us to send in no money and our last bill of the 12 month cycle was paid in full with credit & we still have over a $900 credit to start this year off with. His system has already paid itself off in our saving on the electric bill & the comfort of our hot home in the freezing winter we had. Please give him a call. He's the best at what he does & most of all he cares!! Thanks Again Roy we love our heat pump system & our freezing air conditioner. Your the Best!! Tracy M