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Reviews (40)
4.1
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Clare Skidmoretli
· May 28
It was such a bad day that I ended up locking myself out of my home. However, I was indeed lucky to have Joe from Estate Locksmith Store come over to my place and open up the door. The firm was very responsive, despite the fact that I was requesting assistance at around 11 pm. No sooner had I emailed them on [email protected] with my quote than I received a call from Joe. I really appreciate their prompt service and would recommend to all in Palatine , IL 60074..
Updated Sep 26
Olivia Robertson
· Aug 11
I can't recommend this guy enough. Estate Locksmith Store The best in Palatine , IL. Tom is honest and affordable about his pricing, prompt to appointments, intelligent, fun to chat with while he works, and you can just tell is a sincere, nice, really good guy. He's one of the few businesses I recommend without hesitation (and sometimes without even prompting) to anyone I know who's just moved into a new place or is having any kind of lock issue. He's done two units and the main doors in my building so far, and is the go-to guy for me with any lock / door / security issues.
Updated Sep 04
julie faulk
· Nov 12
What a nice guy. Gorge called me back within about 20 minutes of speaking with the dispatcher. He quickly identified the solution -- one that I could tackle more quickly on my own. Helpful, free advice goes a long way. We'll definitely use him with bigger jobs in the future. For any Locksmith Service call to: Estate Locksmith Store at: 847-713-5690
Updated Sep 04
Keith Sharp
· Feb 12
called Estate Locksmith Store because my lock had become somewhat corroded... Keys were not fitting in easily. A receptionist answered the phone and promised a call back from the locksmith within a few minutes. Sure enough, 2 minutes later Paul was calling me and after explaining the issue, he suggested I save myself some money and just spray with wd40 and to call him back if that didn't work, he could have someone out by the end of the day. I'm completely embarrassed I didn't think of that myself, but I tried it and it worked like a charm. So, I have no in -person experience with them, but the honesty and promptness was greatly appreciated. This will be my go-to locksmith the next time I have a legitimate issue ;)
Updated Sep 04
Ryan Paige
· Jul 13
How can you not be amazed by a company that already has a solid five stars? Thanks for making it easy to pick a locksmith! 1st Star: has 24/7 service. 2nd Star: Tech was exactly on time, 8am. And chipper as can be. 3rd Star: Professional service. Tech explained the flaws of our previous lock - but also didn't make me feel like an idiot for my own [failed] installation job. 4th Star: Quick service. I hadn't even taken two sips of my coffee, and the new lock was installed. 5th Star: Cheap! By far the cheapest quote I got. I would not hesitate a second to recommend Estate Locksmith Store to anyone - Call them and enjoy from a very good Locksmith Service 847-713-5690.
Updated Sep 04
Lisa Nolan
· Mar 10
I usually don't write reviews but I guess I'l start now. I happened to lock myself out of my condo without my keys in my bag. I called Estate Locksmith Store after reading good reviews and by all means, they quoted me a set price and told me the driver would show up within 40 minutes. Sure enough they showed up (okay 45 minutes) and I got in to my place in 10 minutes. Will Definitely recommend.
Updated Sep 04
Joanne May
· Apr 13
I chose Estate Locksmith Store based online reviews. I needed my locks re-keyed on my new house. I called this evening at about 6:00 pm, and by 7:45 the job had been completed. James called back within a few minutes, and Mike came over within about 45 minutes of my call. I had 4 knobs and 3 deadbolts re-keyed, and the total cost was less than I was expecting when I called. The woman who answered the phone was friendly and efficient. James was friendly when he called to inquire about my needs, and Mike, who came to my home, was professional and friendly as well. If I were to need their service again, I would definitely give them a call.
Updated Sep 04
Boris Fraser
· May 10
This is such a courteous and professional operation that has some of the best prices my hubby and I have seen in the city when it comes to emergency situations. We were lucky and had Gorge come to our rescue. What a sweet, courteous and considerate individual. He humored us with the type of lock we needed and re-keyed them to try and save us additional money. I always like working with a small business who is looking out for its customers. I'm hoping we dont get locked "in" again but if we do, these will be our go to peeps. Highly recommend Estate Locksmith Store to everyone in Palatine , IL.
Updated Sep 04
Jake Paige
· Jun 15
I called Estate Locksmith Store based on the reviews I read here. I emailed to the company first, but he didn't see my email, so I called. They was very nice. He apologized for not seeing the email, and they asked me to give him the information and send pictures of my locks by email. I wanted to change a lock in the apartment I have just moved into. I wasn't in a hurry, so we fixed an appointment, and on the day we had said, he came on time, was very nice, changed one of the locks for a good price and was just very professional and nice. I will definitely call him again if I have any problem or if I need a new lock, Estate Locksmith Store is the company to use.
Updated Sep 04
Michael Musser
· Mar 14
So glad that I found Estate Locksmith Store! Compared to the price offered by other locksmiths in the Palatine , IL region, what they have on offer is on the lower end. And if you think they make a compromise on quality, think again. I’ve hired them around three times now, and every time their service level and workmanship has left me amazed. Enquire via email [email protected] if you want to check how low their prices are. Highly recommend their service!!!
Updated Sep 04
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