Reviews (39)
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4.6
39 Reviews
Jacob Coleman
Good job guys! The lock looks as good as new and works seamlessly. Unlike a few other firms I’d made enquiries to, Royal Locksmith Store was the only firm that said they could fix the lock, instead of replacing it. Mind you, I saved a significant sum of money due to it. I highly recommend them to all in New Haven , CT. These guys are up for any challenge you throw at them. FIVE STARS! Will definitely hire again!
Austin Dickens
Turning my key upon returning home, the cylinder surrounding the key popped out. Pins went flying everywhere. My jaw dropped--locks aren't supposed to just break! But within five minutes, I'd regained my composure well enough to do a quick search online. Royal Locksmith Store came out at the top of my list, so I called and spoke to possibly the most pleasant professional ever. Our locksmith was out at the time, but he set an appointment for a few hours later and even showed up a few minutes early. He was visibly competent and worked fast, all while keeping up a friendly conversation and explaining what he was doing. Even though it turned out we needed to replace the whole lock, the total price was still well within reach. He even accepted our credit card via an app on his iPhone. Highly recommended.
Neil Nolan
Royal Locksmith Store was great. Tech was very friendly and courteous, while being professional and FAST! On the day of my appointment Shon had gotten "stuck" on an earlier job which would make him late for our appointment. Shon was was very mindful and reached out to me about an hour prior to our appointment to let me know he was running late and we then rescheduled for later that evening. I truly appreciated this as it allowed me to do other things than just sit around and wait all day for him. When Shon did arrive later that evening he again apologized for the delay and got straight to work. He drilled a new hole in our door and installed a new deadbolt for me in what I would consider a blink of an eye. He was in and out in just about 25 minutes. He even asked for a dust pan and broom to clean up after the job.
I would highly recommend Royal Locksmith Store and Shon to anyone needing locksmith services in New Haven , CT.
Olivia Graham
I couldn’t seek help from anyone – it was past midnight and the towing services I called told me ‘regretfully’ that they didn’t extend services outside the heart of the city to inaccessible locations. For a moment, I considered abandoning my vehicle there and taking a cab or a ride back home. But the freeway was completely empty and so I ruled that out. I was starting to freak out and made frantic phone calls to a couple of my friends. One of them suggested I call Royal Locksmith Store. They instantly agreed to provide assistance. Dave drove up all the way to the ‘inaccessible’ location within ten minutes. After that, it only took him minutes to unlock my vehicle.
Their number 203-278-5092 is going down on my contact lists, so that the next time I found myself in a sticky situation, I wouldn’t be left helpless. Hands down, the best locksmiths in the New Haven , CT region. I highly recommend!
Kylie Springer
Swift and quality work! Dave from Royal Locksmith Store rekeyed a total of eight locks in less than an hour and handed over the new set of keys. What’s more, Dave agreed to work after all the employees had left so that my business would not be interrupted. Considerate locksmiths who truly value customer satisfaction! From a one-time customer, I’m sure they’ve now earned themselves a recurring one, since I’ll be calling them for all locksmithing needs in the near future. FIVE STARS! No doubt, the BEST in New Haven , CT 06515..
Adam Allan
I called Royal Locksmith Store today because I am moving out of an apartment and wanted to swap out the lock that I had installed for the one that was there when I moved in. Ben, the locksmith, showed up on time 5 min early actually and even taught me how to do it myself in the future. It was done quickly. Ben is very personable and as an added bonus, he's a total cutie!!
In a nutshell, great service at a reasonable price. I definitely recommend them.
Karen Hughes
Royal Locksmith Store was great. Tech was very friendly and courteous, while being professional and FAST! On the day of my appointment Shon had gotten "stuck" on an earlier job which would make him late for our appointment. Shon was was very mindful and reached out to me about an hour prior to our appointment to let me know he was running late and we then rescheduled for later that evening. I truly appreciated this as it allowed me to do other things than just sit around and wait all day for him. When Shon did arrive later that evening he again apologized for the delay and got straight to work. He drilled a new hole in our door and installed a new deadbolt for me in what I would consider a blink of an eye. He was in and out in just about 25 minutes. He even asked for a dust pan and broom to clean up after the job. I would highly recommend Royal Locksmith Store and Shon to anyone needing locksmith services in New Haven , CT.
charlyn zhanel
At half past 10p on a Monday night, there is nothing more annoying than a busted deadbolt that you cannot open when leftover Smith & Wollensky is in one hand and workout clothes in the other. I had been waiting for the day/night when my MacGyver skills would fail, or more accurately, the poor install would crumble. The cylinder could almost be pulled out and key parts of the cylinder had fallen. Applying pressure or shifting the key itself would not matter.
I called the first listing populated by online and gleefully saw that Royal Locksmith Store operated beyond 6p. Really? Who gets home by 6p in this working world. The dispatcher took details of the situation on the phone and promised the repair man would be there in 30 minutes. Not two minutes later, the aforementioned repair man called to say he was 17 minutes away. 20 minutes passed and he was parked across my street. He deftly applied another method to the lock when a simpler version failed. Once the main parts were removed, the replacement deadbolt took a mere 2 minutes. I tested the two keys, and he wrote a receipt. Cash or charge is acceptable. Discover is even OK, which is rare in New Haven , CT. The fee for lock removal is $79 and lock replacement is another $79. $158 plus tax. I am getting reimbursed, so his timeliness and jovial customer service was much appreciated as I wanted to sleep more than anything.
I highly recommend this company, and for midnight headaches, it is worth the cost.
Elizabeth Stull
Called them around 11 pm because I’d locked myself out and was in desperate need of help. The dispatcher from Royal Locksmith Store assured me that help would be sent within fifteen minutes, and sure enough, Eddie arrived right on time. I couldn’t be more relieved! Eddie knew his job well, and got the door unlocked in minutes. They’d stressed the fact that they provided 24 hour services in New Haven , CT on their website https://www.NewHaven.Royal-Locksmith-Store.com, so did plenty of others, but only Royal Locksmith Store fulfilled the promise. I’m keeping their number handy, just in case I land myself in similar trouble in the future. You should too! You never know when you might need it…
Andrew Bower
I'll never call any other Locksmith. Royal Locksmith Store are Quick. Friendly. Very reasonable rates. Total professional. Really helped me out. Can't recommend him highly enough.
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