Good service! A ten on ten for sure! Made an appointment with the team at Master Lock & Key Store for 8’ O clock! I was surprised to find that the technicians had arrived five minutes early and got the job done in another thirty minutes. Hats off to their commitment. Will I hire them again? YES And you should too, if you happen to live in West Chester, OH 45069. Their contact details could be found on their site https://www.WestChester.Master-Lock-Key-Store.com…

I was blown away but the level of customer service I received from Master Lock & Key Store. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.

Another 5 star review for these guys... locked ourselves out of a friend's apartment in West Chester, OH that we were staying at. Luckily with Online on my smartphone I was able to see what consistently good service these guys provide and gave them a call. Dave came along within an hour (only reason it took a while was due to the bad weather), and had us inside within 5 mins. The locks on the door seemed quite stubborn but Dave seemed quite the expert! Only sorry that I didn't have more cash on hand to give him a better tip. Polite, responsive, and professional. Thanks guys!

Professionalism at its best! From the way the call was handled to the technician’s arrival to installing the locks, everything was carried out in near-perfect manner. This was my first time hiring Master Lock & Key Store but I can say for sure that it won’t be the last. I even got a substantial discount on the new locks after I exchanged a coupon from their website https://www.WestChester.Master-Lock-Key-Store.com. I’m sure it can’t get any better than this. FIVE STARS!! The BEST in West Chester, OH!!

This is proof that you shouldn't call any service provider without checking Online first. Saw the reviews on Master Lock & Key Store and prayed they would service in West Chester, OH. My Medico lock became misaligned and we knocked it clear off when we slammed the door. Called Master Lock & Key Store. They are, courteous, professional and honest (yes, I said HONEST) and did't take advantage of someone because they were in a vulnerable position. I recently had a locksmith after we evicted a tenant and they took full advantage of us. Wish I would have known about this place at that time. Thanks Master Lock & Key Store !

I called Master Lock & Key Store in West Chester, OH to change the locks on my new apartment, and Dave was great: knowledgeable, friendly, honest, and responsive. I'd gladly use Master Lock & Key Store again.

It was one of those unexpected moments – I’d just stepped out of my apartment to pick up the newspaper and milk when a gust of wind slammed the door shut. Standing in my PJs, I felt utterly embarrassed. I didn’t even have my phone with me to call for help. Thankfully, Jess, my neighbor, checked in on me and called up Master Lock & Key Store. Barely ten minutes had passed, David had arrived and worked his locksmithing magic on my lock – and it opened a few seconds later. He was kind enough to alter the lock so it didn’t happen again. Great service! And the best part was the prices – it cost me next to nothing. I took the time to check out their website https://www.WestChester.Master-Lock-Key-Store.com later, and as it turns out, they’ve got quite an impressive range of offerings. Recommend them to all! Will definitel y call them again if I ever need to hire a locksmith in West Chester, OH!!

Never thought I could feel strongly about what locksmith to use. But after having experienced the laid back, cool, efficient professionalism of Tom at Master Lock & Key Store , I can't imagine using anyone else. He seems to always answer the phone and be available. And he was prompt and reliable about showing up and coming equipped with all the supplies he needed without knowing much about my particular situation. Payment was easy too - he takes credit cards.

During my first 4 months of living in West Chester, OH , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Master Lock & Key Store gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Master Lock & Key Store after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank! I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in West Chester, OH. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over. Superior, honest, handiwork f

I wasn’t sure what lock I needed, a friend suggested going the old-fashioned way and using a padlock, whereas a neighbor recommended getting a deadbolt installed. There were also a few other suggestions thrown my way. The multitude of options only ended up confusing me. Thanks to Master Lock & Key Store for clearing my dilemma up. John carried out a full assessment, asked me a couple of questions, and suggested that I go in for a keyless lock. I had a history of losing keys, and he figured this would work best. I couldn’t agree with him more! He fitted a brand new lock in no time, showed me a demo and doled out tips on getting the best out of it. Such comprehensive service packed into an affordable package!!! They’re no doubt the best in West Chester, OH. Do call them, their details can be found on their site https://www.WestChester.Master-Lock-Key-Store.com Will I hire them again? Definitely! FIVE on FIVE!