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Reviews (37)
4.1
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Edward Murray
· May 21
I’ve tried just about every other locksmith in Austell , but no one could match the competence of Estate Locksmith Store. Their mobile services are a boon, especially for working professionals like me, who don’t have the time to make frequent trips to the locksmith store. All issues are resolved onsite. I’ve hired them around four times and I’m 100% satisfied with the service provided. FIVE STARS!!!
Updated Sep 26
Ade Noriega
· May 10
No reasons to complain at all. I give them a 10/10. Why? First, they agreed to come even without a prior appointment. Second, they got the job completed within an hour, when normally it would take atleast three. And lastly, the prices – they beat off nearly all of their competitors in Austell , GA and offer the lowest rates in the industry. Hire Estate Locksmith Store, they’re the best!
Updated Sep 04
phylis kezar
· Sep 14
We needed a deadbolt installed from scratch on a hollow metal door and metal frame and after looking around with no luck to have someone install the thing, Dave was all "no problem" and quoted a very fair price, So we go with Estate Locksmith Store. He banged it out in no time at all and was such a sweet guy (and a cutie) that I was a little bummed he was done so quickly. We have a dog who is kind of a pest (read: a really mouthy little pest...lol) and most strangers who come by to do work in our house find him at least mildly annoying (with good reason.) But not Dave. He was absolutely darling to him and took out his phone to show me a pic of his own super adorable furry bundle of joy. Can't recommend Dave highly enough for all your lock needs. Don't hesitate, just call him up. You'll be in very good hands.
Updated Sep 04
Michelle Ellison
· May 06
I was blown away but the level of customer service I received from Estate Locksmith Store. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company. NO' 1 Locksmith company in Austell , GA, Call them at 770-325-1294.
Updated Sep 04
Erica Woods
· Apr 11
Very pleased with the service! Received assistance within half an hour. The technician from Estate Locksmith Store was friendly and explained the process so I could understand better. Quick, hassle-free and clean, a job well done indeed! Thumbs up! As long as I’m located in Austell , Estate Locksmith Store will be my go-to locksmith!
Updated Sep 04
Jan Alsop
· Feb 09
Estate Locksmith Store customer service was excellent from start to finish. David and James worked with me to copy vehicle transponder keys within my price range and around my work schedule. They were extremely efficient, knowledgeable, and comprehensive in completing the job, making sure everything was programmed and secure. Their workmanship and professionalism truly could not have been better. Combined with their reasonable pricing and thorough explanation of all key-copying options, I give Estate Locksmith Store my highest recommendation. Plus, David and James are just really nice guys, to boot.
Updated Sep 04
Adam Ince
· Aug 08
Best customer service experience I have had in Austell , GA. There was an error in communication for my appointment but Dave made sure that I still received my lock installation as soon as possible. He also noticed a poor installation of the lock with missing screws by my landlord and made sure to correct the issue and replace the screws. It is comforting to know that you can receive good customer service in this Austell , GA especially when it comes to a situation as important as your safety regarding your locks. Estate Locksmith Store are the best Locksmith Service in Austell , GA 30168.
Updated Sep 04
Tim Bailey
· Mar 04
I'd like to write this review, not for services rendered; but, rather for excellent customer service, which we all know is a rarity these days. I spoke with Paul extensively about replacing a lock, and even exchanged picture messages (upon his suggestion) so that he could better assess my situation. He not only educated me on the different types of locks/security devices; but, also offered to walk me through the purchase and replacement, which he suggested I do myself. Wait, what? A business owner who encourages a DIY project, so that I can keep some money in my pocket? Courtesy, professionalism and expertise all wrapped in one. Yeah, he has this field on lock. I'll always call Estate Locksmith Store first, in future endeavors!
Updated Sep 04
Christopher Ball
· Apr 11
The guy is very friendly. He did his profession job very well. He arrived early less than 40 minutes. It took him only a minute to pop my locked car to unlocked the door. I like his service. I will recommend anybody to Estate Locksmith Store in Austell , GA
Updated Sep 04
Bernadette Dyer
· Jun 07
Good customer service! There was no delay in getting patched through to their representative via 770-325-1294. I was given a clear estimate and the price quote over the phone and there was no deviation from that. Professionalism at its best! I would recommend Estate Locksmith Store to anyone in Austell , GA looking for a hassle-free experience.
Updated Sep 04
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