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Reviews (41)
4.2
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Jennifer Gill
· May 22
According to what the internet said, there were around a hundred locksmiths near to my place, yet when I needed help, there was not one firm who agreed to provide assistance. All except for City Locksmith Store! Eric rushed to my aid within ten minutes, and helped me get back inside the house. Thanks a million for the prompt assistance! And guess what? They didn’t even charge me anything extra though I’d called them at 2 am. Keep their number 972-908-5983 in your phone books, just in case you run into unexpected trouble in Dallas, TX.
Updated Sep 26
Charles Alsop
· Jul 11
I would, and have, recommend City Locksmith Store to anyone looking for a locksmith. Shon come the day after my inquiry to change our lock. He was very knowledgeable, giving us an overview on what the existing lock was like, etc. He even recommended a cheaper service that what I initially called him for after looking at our lock. Service was very quick, and he left everything clean and tidied up. Didn't rush us through or seem hurried, chatted with us throughout the entire install, even recommending a couple of great pizza spots in our neighborhood. It felt great working with someone who was friendly and didn't try to cheap us out of our money! City Locksmith Store is the company to call if ever need a locksmith 972-908-5983.
Updated Sep 04
Molly Gray
· Mar 07
Amazing service. Came out to Dallas, TX in less than 20 minutes. Responsive and very nice. Was able to open lock in under 5 minutes without breaking it. Professional, straightforward and not like all the other sketchy locksmiths!! City Locksmith Store is great.
Updated Sep 04
edie smoak
· Oct 09
Turning my key upon returning home, the cylinder surrounding the key popped out. Pins went flying everywhere. My jaw dropped--locks aren't supposed to just break! But within five minutes, I'd regained my composure well enough to do a quick search online. City Locksmith Store came out at the top of my list, so I called and spoke to possibly the most pleasant professional ever. Our locksmith was out at the time, but he set an appointment for a few hours later and even showed up a few minutes early. He was visibly competent and worked fast, all while keeping up a friendly conversation and explaining what he was doing. Even though it turned out we needed to replace the whole lock, the total price was still well within reach. He even accepted our credit card via an app on his iPhone. Highly recommended.
Updated Sep 04
kristal slye
· Aug 13
Everything was fantastic from the initial phone call for help to the completion of business! - Dave, called me back and arrived quickly, was extremely helpful, understanding, and accommodating. I would recommend this business to everyone in Dallas, TX. Extremely high quality friendly Locksmith Service at a very affordable pricing, thank you!
Updated Sep 04
Dan Newman
· Jan 13
I'll never call any other Locksmith. City Locksmith Store are Quick. Friendly. Very reasonable rates. Total professional. Really helped me out. Can't recommend him highly enough.
Updated Sep 04
Anthony Short
· Feb 09
Best customer service experience I have had in Dallas, TX. There was an error in communication for my appointment but Dave made sure that I still received my lock installation as soon as possible. He also noticed a poor installation of the lock with missing screws by my landlord and made sure to correct the issue and replace the screws. It is comforting to know that you can receive good customer service in this Dallas, TX especially when it comes to a situation as important as your safety regarding your locks.
Updated Sep 04
Lisa Lambert
· Apr 11
i needed a deadbolt installed on my door and Jay was very helpful in choosing the right one for me without pressuring me towards the more expensive options. I made an appointment to have it installed that day but a couple hours after the agreed upon time I called to find out what had happened. Dave was extremely apologetic and got to the bottom of the problem right away. Turns out the guy that was supposed to install it had to go to the hospital! Can't be mad at a guy that literally couldn't make it to my apt. Nevertheless Jay told to pick anytime and he would personally install it, plus 50% off to make up for the missed appointment. The next day he was on time, friendly, efficient, and considerate.I will use them again. City Locksmith Store The Best In Town!!!!
Updated Sep 04
Victoria Anderson
· May 06
Last Saturday I had a appointment with City Locksmith Store to replace my dead bolts on my two security gates. The technician who came to my door (I'm sorry I forgot his name!) was prompt and friendly. As promised he came within the 9-10 am window (he came exactly at 9:30am). He had a great rapport, chatting me up about my dogs which was nice. He was friendly and had great customer service! When the new lock on one of the security gates interfered with the lock on the door, he made sure that all the locks were functioning properly and made sure all the holes were aligned so everything fit perfectly. He explained the bill to me which was just as expected. He was efficient and got the job done right! Would use them again in a heartbeat! The best Locksmith Company in Dallas, TX.
Updated Sep 04
Yvonne McDonald
· Jun 10
Based on Company glowing reviews, I decided to call City Locksmith Store after an unfortunate incident with my foot and a doorknob (you read that correctly -- it's a long story). Erick is the third locksmith I've dealt with here in Dallas, TX --- and easily the coolest. His price estimates are far lower than the others I've seen. So what's the catch? There wasn't. He was in and out in within 20 minutes. And in the end, he reassured me that the whole-foot-on-the-doorknob thing is more common than one would think.
Updated Sep 04
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