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Reviews (39)
4.2
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Tracey Metcalfe
· May 27
Needed new locks! Lock & Key Shop offered me a great price and I readily agreed. Their rates are atleast 30% lower than what most locksmiths in Hawthorne, NJ charge. If you’re quite conscious of where and how your money is spent, Lock & Key Shop will fit your bill perfectly. Will definitely hire them again! 10/10!
Updated Sep 26
Carolyn Underwood
· Jan 14
Never thought I could feel strongly about what locksmith to use. But after having experienced the laid back, cool, efficient professionalism of Tom at Lock & Key Shop , I can't imagine using anyone else. He seems to always answer the phone and be available. And he was prompt and reliable about showing up and coming equipped with all the supplies he needed without knowing much about my particular situation. Payment was easy too - he takes credit cards.
Updated Sep 04
Angela Nolan
· Jul 12
I dreaded finding a locksmith to install a deadbolt on my new apartment until I found Lock & Key Shop online yesterday afternoon, with glowing Online reviews and a modern web presence. He completely lived up to his positive reputation, and I will recommend him to everyone I know, and keep his number in my cell phone in case I'm ever locked out at 4am. Mike was available to come to Hawthorne, NJ within hours of my call, and promptly e-mailed me a Paypal invoice for the price of the deadbolt as advertised on his website. He arrived at the scheduled time, and had the deadbolt installed within minutes. I can't recommend him highly enough, especially compared to every other shady locksmith I've encountered in the city. So if you need a good Locksmith Company with HAPPY CUSTOMERS Call Lock & Key Shop At: 973-891-3142.
Updated Sep 04
shirley degonia
· Nov 11
This place is hands down the best locksmith in Hawthorne, NJ ! When the front door lock to my business totally broke, my business partner immediately said, "We're not going to use those people who leave a million business cards in our door all the time." Those people are super annoying and don't deserve our business! So we went to Online and found Lock & Key Shop with all of their good reviews, submitted our inquiry through the website and got a call shortly after. We scheduled an appointment for the next day, and Edwardo came by to check things out. He was very honest and very helpful, and while we expected it would be hundreds of dollars (to revamp our entire lock and door system) it was only $175. We were thrilled! Then Scott came by the next day to finish everything up, he was very respectful of customers who were going in and out, and really worked fast. We are so happy with our new lock - we'd recommend them to any business! (Or residence, or whatever lock you need fixed.) They're the best in Hawthorne, NJ !
Updated Sep 04
Cameron Duncan
· Mar 08
I was blown away but the level of customer service I received from Lock & Key Shop. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.
Updated Sep 04
Dan Ince
· Apr 12
During my first 4 months of living in Hawthorne, NJ , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Lock & Key Shop gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Lock & Key Shop after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank! I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Hawthorne, NJ. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over. Superior, honest, handiwork from a local locksmith
Updated Sep 04
Sophie Welch
· Feb 10
When I first saw the millions of 5-star reviews I thought "no way". But..WAY. John was friendly and funny on the phone making the appointment, showed up exactly when he said he would, did an awesome job in no time at all, and it cost exactly what he quoted me over the phone. John is a really cool guy, explained what he was doing, and put me totally at ease. Whether you are changing the locks on a new apartment (as I was) or are drunkenly locked out at 2am (he made it clear he handles those situations too!) call Lock & Key Shop and you will be glad you did!
Updated Sep 04
Madeleine Skinner
· Aug 09
It was bound to happen. Four days into my brand new apartment and I get locked out when I'm letting the IKEA delivery guy into my building. Though I'm glad I chose to wear shoes, I had nothing besides (thankfully) my cell phone in tow so the first thing I did was call Lock & Key Shop. We had met before and I'd heard great things but he truly is a miracle worker. Despite the short notice and his busy work schedule, he made time for me and showed up thirty minutes later at my door. It took him about 10 seconds to get into my apartment. Aside from my concern over how easy it was for him to break in, I was incredibly grateful. Service with a smile and efficient work. Now, let's just hope he doesn't change careers and go criminal -- that dude has skills when it comes to getting through locked doors!
Updated Sep 04
Dominic Baker
· Dec 14
Excellent, friendly & speedy Locksmith service at reasonable prices! Edwardo was awesome!
Updated Sep 04
shanita gneiser
· Sep 17
When I called Lock & Key Shop I got Professional and reasonable prices. Knows their stuff and provides a great service. Will request them for sure.
Updated Sep 04
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