Reviews (40)
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4.3
40 Reviews
Virginia Butler
There were always two sides to a coin, likewise, when you hire a locksmith, it’s either pay high for excellent work or pay less for a shoddy job. That’s what I thought until I made the acquaintance of Express Locksmith Store. These guys defy my notion by providing top notch service at the lowest prices. I called them after 11 pm to help me get through the jammed door, and by 11 30 pm I was back inside. The best part? I wasn’t charged a penny extra for the late night service.
If you live in West Hartford, CT 06107, trust me, it can’t get better than this! Highly recommended!
Austin Mathis
I am always suspicious of all glowing reviews.
But these are not shills. Express Locksmith Store are awesome. I called, set up an appointment and Mike showed up and changed the locks quickly. Pleasant, courteous and professional.
Unless your neighbor is a free locksmith, call the Express Locksmith Store.
Audrey Clarkson
If others take a leaf out of Express Locksmith Store’s book, I don’t think locksmiths would have earned such a bad reputation after all. Unlike others, Express Locksmith Store has never once failed to deliver on its promises. They’re on time, reliable, affordable, friendly, accommodating and professional! There was this one instance when Eric from Express Locksmith Store called me up and apologized for a 5-minute delay! I bet other locksmiths wouldn’t even care if they’re hours late.
Let me tell you, Express Locksmith Store has no match in West Hartford, CT! I recommend that you call them up on 860-973-2376 for any lock and key issue. You won’t regret it!
Carolyn Lewis
Nobody's perfect, but the key is to acknowledge mistakes and do something to make it right. There was a mix-up in the day of my appointment for a new lock, so Danny came that evening instead of the morning and gave me 50% off. He also told me the lock mechanism itself was perfectly solid and that rather than an extra lock, I only needed a new cylinder for security. That goes to show how honest he is because it meant it was cheaper for me and less money in his pockets.
To add to all that, Danny is a super nice guy and was even great with my barky dog. In fact, when I asked if he accepted tips, he told me he donates them to Animal Haven. Awesome!
You've really got to be good to mix-up the appointment and yet still get 5 stars. Express Locksmith Store is that good! Completely worth it, and I'm guessing that the mix-up was an exception to the rule. Now I've got a fancy pick-resistant lock, more sense of security, and one of the most pleasant experiences with a West Hartford, CT company ever. I can imagine in a lockout situation they would also add a sense of relief to a highly stressful situation. Highly, highly recommended! Express Locksmith Store is the company to call to.
Sean Russell
Who knew getting a door lock could actually be enjoyable? I needed a deadbolt lock installed so I called Express Locksmith Store , was able to get an appointment immediately, Ben was really friendly and a super cool guy, their prices are much cheaper than other lock services, can pay by cash or credit...all in all, perfect Locksmith Service in West Hartford, CT!
Leah Olliverea
Here’s a lesson or two other locksmiths could learn from Express Locksmith Store. First, you never make a customer wait, especially not in an emergency! It took Carl from Express Locksmith Store just about ten minutes to get to my location. Awesome, right? Second, you shouldn’t overcharge them! We’re not stupid! We know that the service you’ve just provided isn’t worth even half of what you’ve just charged, yet, the attempt to rip us off always prevails. Thankfully, with Express Locksmith Store I didn’t have to face all that! No hidden fees, no lame extra charges, nothing! Just an upfront flat rate! How great is that?
I don’t know about others, but speaking from experience, I don’t think there’s a better locksmith company in West Hartford, CT than Express Locksmith Store. I’ve even put down their number 860-973-2376 on my contacts, just in case!!! FANTASTIC SERVICES!!!
phylis kezar
Service definitely lived up to all the glowing Online reviews! We needed to install a deadbolt in our new apartment. Danny was very friendly, came on time, laid out our options and made recommendations, but was not at all pushy and did not haggle the price, unlike other sketchy locksmiths I've had before. Highly recommended, do it! Call to Express Locksmith Store they are avilable 24/7 a day.
Keith Lambert
Think it's impossible to love your locksmith? Think again, Mike makes it happen. When you need a locksmith service, call Express Locksmith Store , that's it. It doesn't get any easier then this 860-973-2376.
Dorothy Parr
Called late last night and got a morning appointment for the following day. Henrry was extremely nice and very knowledgeable.
Choose Express Locksmith Store because of their reviews and totally grateful; gotta love their flat rates! Very good company Express Locksmith Store NO' 1 in Town.
Oliver Avery
I'm right there with everyone else - Express Locksmith Store absolutely deserves their great ratings. After I had my purse stolen - with wallet and keys inside - I was dreading having to call around and figure out a locksmith to come and replace my locks. When I called Shon, they didn't have as many reviews here yet (this was over a year ago), but those that were there were good, so I gave them a shot. And I'm so happy I did - Shon was able to come by first thing the next day, and this was after contacting them late in the evening.
Fast, punctual, professional, honest about prices - and on top of all this which I would consider quite enough to earn the 5 stars - he was super nice to my little niece and roommate's dog who were fascinated by what he was doing. What more could you ask for? Very Good Locksmith Company.
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