Reviews (38)
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4.2
38 Reviews
Maria Gill
We were leaving on a vacation for about a month. I’ve heard all about criminals targeting temporarily abandoned houses, like ours would be for that one month. We had jewelry and cash stashed up in the house and didn’t want to incur a heavy loss. That’s when I called Locksmith & Key Store on 201-402-2657 to ask for recommendations. The dispatcher listened intently, suggested that I get a strong safe installed and told me that he’ll send someone over at a convenient time. I fixed an appointment that very day.
Ed was very knowledgeable and he took the time to make sure I understood the features and the security level on offer. Got a great safe installed at a bargain price! Thank you so much for all the help. Will recommend to my friends, family and everyone else in Saddle River, NJ.
Victor Abraham
Courteous, fast, professional. Feel much more secure knowing I have a multilock now. A+++ This Locksmith Company will do the best to keep you happy as a customer number 1' Company in Saddle River, NJ, Call them don’t waste your time.
Connor Peters
This is proof that you shouldn't call any service provider without checking Online first. Saw the reviews on Locksmith & Key Store and prayed they would service in Saddle River, NJ. My Medico lock became misaligned and we knocked it clear off when we slammed the door. Called Locksmith & Key Store. They are, courteous, professional and honest (yes, I said HONEST) and did't take advantage of someone because they were in a vulnerable position. I recently had a locksmith after we evicted a tenant and they took full advantage of us. Wish I would have known about this place at that time. Thanks Locksmith & Key Store !
Theresa Lambert
During my first 4 months of living in Saddle River, NJ , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Locksmith & Key Store gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Locksmith & Key Store after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank!
I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Saddle River, NJ. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over.
Superior, honest, handiwork from
Owen Kerr
This place is hands down the best locksmith in Saddle River, NJ !
When the front door lock to my business totally broke, my business partner immediately said, "We're not going to use those people who leave a million business cards in our door all the time." Those people are super annoying and don't deserve our business!
So we went to Online and found Locksmith & Key Store with all of their good reviews, submitted our inquiry through the website and got a call shortly after. We scheduled an appointment for the next day, and Edwardo came by to check things out. He was very honest and very helpful, and while we expected it would be hundreds of dollars (to revamp our entire lock and door system) it was only $175. We were thrilled!
Then Scott came by the next day to finish everything up, he was very respectful of customers who were going in and out, and really worked fast. We are so happy with our new lock - we'd recommend them to any business! (Or residence, or whatever lock you need fixed.) They're the best in Saddle River, NJ !
odette kytle
Never thought I could feel strongly about what locksmith to use. But after having experienced the laid back, cool, efficient professionalism of Tom at Locksmith & Key Store , I can't imagine using anyone else. He seems to always answer the phone and be available. And he was prompt and reliable about showing up and coming equipped with all the supplies he needed without knowing much about my particular situation. Payment was easy too - he takes credit cards.
Carol Oliver
I was blown away but the level of customer service I received from Locksmith & Key Store. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.
Gordon Lyman
You know a business is done right when they give a reasonable time frame and actually arrive earlier than expected. Great service, very knowledgeable, positive attitude, and best of...........they came when it close to closing time on a weekday. Who would of thought Dave and his sidekick Scott (hope I got his name right) came the night I called them and the next day to replace the counterfeit lock with a great sturdy heavy duty lock he recommended!!!!!!!! It's been almost 3 months and no issues. Why cut yourself short when you can get things done right and get better quality products and service (worth it). I have recommended this locksmith business to other establishments I know of, cheers to you Dave and Scott. Locksmith & Key Store are the best in Saddle River, NJ.
Diane Bond
Never write reviews but this Locksmith Company deserves it. Quick, friendly, helpful, affordable service. :) :) :)
loan woodfork
Dave from Locksmith & Key Store is an honest man in a mostly dishonest business. I asked him to help my mom out with the deadbolt on her door. He went out to Saddle River, NJ without issue. I initially was expecting him to install a Medco lock with a new deadbolt but when he arrived he decided that all that was needed was some adjustments and he only charged us for service. He could have tricked my mom but he was honest and reliable. He actually arrived early. EARLY?!? How great is that? Dave, you are the man!!! Thank You. I will recommend your Company to anyone and everyone.
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