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Weatherford BMW of Berkeley

Name: Weatherford BMW of Berkeley
Address: 735 Ashby Ave, Berkeley, CA, 94710, US
Telephone: (510) 654-8280
Rating: 1.0

Car Dealers

735 Ashby Ave, Berkeley, CA · 94710

1.0 (1 review)

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Berkeley, CA

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Berkeley, CA

1.0 / 5.0

Average Rating

1 Review

Customer Feedback

46 Years

In Business

Claimed

Owner Verified

Business Details

Serving Berkeley, CA

Purchase or lease a BMW at special fleet pricing! At the foundation, or should we say chassis, of Weatherford BMW is a desire to bring drivers in the greater Berkeley area an assortment of new and used cars capable of transforming everyday commutes i...

Est. 1980 Berkeley, CA 46 Years in Business

Customer Reviews

1.0 / 5.0 (1 review)

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Bina Jangda — Jul 06, 2018

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire …

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull of the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I called once and the receptionist put me on hold for a service manager. I told her I had a flat tire and was sitting in Oakland. What she didn't tell me is that they were closing in 20 minutes. I'm on hold for 5 minutes so I called back and was put on hold again. I called back and was put on hold again. I called sales and asked if someone would please get a service manager on the phone. At this point I'm livid and just need to talk with someone who can check my coverage. Natalia really didn't care that I have now called 4 times for service and NO ONE is taking the time to get me to a Service manager and NO ONE is showing concern that I'm stranded in Oakland and trying to pick up my kid in the San Francisco. And NO ONE is bothering to mention that the service department is closing in 5 minutes. So if that is the type of customer service you are into, go ahead and take your vehicle to Weatherford BMW. Enjoy the snarky, callous receptionists and the general lack of customer service. It's the place to go for those who enjoy emotional abuse with their car maintenance.
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The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull of the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I…

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull of the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I called once and the receptionist put me on hold for a service manager. I told her I had a flat tire and was sitting in Oakland. What she didn't tell me is that they were closing in 20 minutes. I'm on hold for 5 minutes so I called back and was put on hold again. I called back and was put on hold again. I called sales and asked if someone would please get a service manager on the phone. At this point I'm livid and just need to talk with someone who can check my coverage. Natalia really didn't care that I have now called 4 times for service and NO ONE is taking the time to get me to a Service manager and NO ONE is showing concern that I'm stranded in Oakland and trying to pick up my kid in the San Francisco. And NO ONE is bothering to mention that the service department is closing in 5 minutes. So if that is the type of customer service you are into, go ahead and take your vehicle to Weatherford BMW. Enjoy the snarky, callous receptionists and the general lack of customer service. It's the place to go for those who enjoy emotional abuse with their car maintenance.
Read more Show less

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Business Hours

Sun

10:00 AM–6:00 PM

Mon

9:00 AM–8:00 PM

Tue

9:00 AM–8:00 PM

Wed

9:00 AM–8:00 PM

Thu

9:00 AM–8:00 PM

Fri

9:00 AM–8:00 PM

Sat

10:00 AM–6:00 PM

(510) 654-8280

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Customer Reviews

1.0 / 5.0 (1 review)

Write a Review

Bina Jangda — Jul 06, 2018

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire …

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull of the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I called once and the receptionist put me on hold for a service manager. I told her I had a flat tire and was sitting in Oakland. What she didn't tell me is that they were closing in 20 minutes. I'm on hold for 5 minutes so I called back and was put on hold again. I called back and was put on hold again. I called sales and asked if someone would please get a service manager on the phone. At this point I'm livid and just need to talk with someone who can check my coverage. Natalia really didn't care that I have now called 4 times for service and NO ONE is taking the time to get me to a Service manager and NO ONE is showing concern that I'm stranded in Oakland and trying to pick up my kid in the San Francisco. And NO ONE is bothering to mention that the service department is closing in 5 minutes. So if that is the type of customer service you are into, go ahead and take your vehicle to Weatherford BMW. Enjoy the snarky, callous receptionists and the general lack of customer service. It's the place to go for those who enjoy emotional abuse with their car maintenance.
Read more

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull of the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I…

The place to go for ABUSE along with service. I have never had service like I got from THIS dealership. 5:30pm I got a flat tire going to the city. I was able to pull of the West Grand Ave exit in Oakland. I called up the dealership because I needed to figure out what was covered in my warranty. I called once and the receptionist put me on hold for a service manager. I told her I had a flat tire and was sitting in Oakland. What she didn't tell me is that they were closing in 20 minutes. I'm on hold for 5 minutes so I called back and was put on hold again. I called back and was put on hold again. I called sales and asked if someone would please get a service manager on the phone. At this point I'm livid and just need to talk with someone who can check my coverage. Natalia really didn't care that I have now called 4 times for service and NO ONE is taking the time to get me to a Service manager and NO ONE is showing concern that I'm stranded in Oakland and trying to pick up my kid in the San Francisco. And NO ONE is bothering to mention that the service department is closing in 5 minutes. So if that is the type of customer service you are into, go ahead and take your vehicle to Weatherford BMW. Enjoy the snarky, callous receptionists and the general lack of customer service. It's the place to go for those who enjoy emotional abuse with their car maintenance.
Read more Show less