Skip to Content
Manta Logo Manta Home
Reviews (15)
4.6
Write a Review
Bernie Chase
· Feb 06
It barely took 10 minutes for them to work their magic on my locks! Only an hour earlier, I found myself unable to open them up and was sure that I might need a replacement. But Chris from Chester Locksmith Store had other ideas! He was sure he could fix it and save me some money! And he managed to get it done! My lock works as if it were new and I couldn’t be happier with the service and the reasonable bill I’d received from him! Thanks to my best bud for passing on the link to http://www.ChesterLocksmithStore.com to me! These guys are phenomenal! The best in Chester, VA, I’d say!
Updated Sep 04
Natalie Morgan
· Jul 01
Called late last night and got a morning appointment for the following day. Henrry was extremely nice and very knowledgeable. Choose Chester Locksmith Store because of their reviews and totally grateful; gotta love their flat rates! Very good company Chester Locksmith Store NO' 1 in Town.
Updated Sep 04
loreta telep
· Jun 01
Nobody's perfect, but the key is to acknowledge mistakes and do something to make it right. There was a mix-up in the day of my appointment for a new lock, so Danny came that evening instead of the morning and gave me 50% off. He also told me the lock mechanism itself was perfectly solid and that rather than an extra lock, I only needed a new cylinder for security. That goes to show how honest he is because it meant it was cheaper for me and less money in his pockets. To add to all that, Danny is a super nice guy and was even great with my barky dog. In fact, when I asked if he accepted tips, he told me he donates them to Animal Haven. Awesome! You've really got to be good to mix-up the appointment and yet still get 5 stars. Chester Locksmith Store is that good! Completely worth it, and I'm guessing that the mix-up was an exception to the rule. Now I've got a fancy pick-resistant lock, more sense of security, and one of the most pleasant experiences with a Chester, VA company ever. I can imagine in a lockout situation they would also add a sense of relief to a highly stressful situation. Highly, highly recommended! Chester Locksmith Store is the company to call to.
Updated Sep 04
Lucas Walsh
· May 02
What’s my take on Chester Locksmith Store? They’re really good! And when I say good, it’s in terms of quality, response time, pricing, equipment, products offered, and everything else!!! I don’t think there’s any other firm in Chester, VA that could compete with it! I’ve stuck to them for 4 long years, and trust me when I say this, be it assistance with a lockout or help with setting up a new lock, Chester Locksmith Store can handle it with complete professionalism! Don’t get ripped off by other locksmiths, call them up on 804-368-3572 and try their service out yourself before you judge!!!
Updated Sep 04
Alison MacDonald
· Oct 03
Leave it to me to be a drunkass and lose my keys one month into moving into my new apartment after having lived in doorman buildings with extra keys for the past 8 years... Finally decided I needed to get a new lock installed, and called this place on a late Saturday afternoon. When I told him I'd like him to come "as soon as possible" he said he would be able to come the next morning since I'm on the UWS...fine with me. About an hour and a half later he called again saying that he had a recommendation for a place closer to me that could come right away if I would like, since it sounded "urgent". Now THAT is amazing customer service. Todd installed my lock within 20 minutes and I will never use anyone else. Super nice, legit (i.e. non shady), and professional. Even takes credit cards. if you ever need a locksmith call to: Chester Locksmith Store At: 804-368-3572.
Updated Sep 04
Kris Welch
· Nov 01
When I first scheduled to have my lock replaced, no one came to my apt. I thought I was receiving second class treatment because I had a Groupon, but it turned out that the guy had an accident earlier that day. I spoke with Jerry and he said he would personally come to complete the job. He was really nice. My security guards were giving us a hard time and he kept a good humor about the whole situation. He also upgraded my lock because of the issue with the first the appointment which I really appreciated. Todd was sweet, professional and prompt. I would recommend him to all my friends. If you will need a Locksmith Service call to this Company: Chester Locksmith Store they are located in Chester, VA, 804-368-3572.
Updated Sep 04
Charles Lee
· Dec 02
I called Chester Locksmith Store in Chester, VA to change the locks on my new apartment, and Dave was great: knowledgeable, friendly, honest, and responsive. I'd gladly use Chester Locksmith Store again.
Updated Sep 04
Faith Oliver
· Jan 04
It wasn’t a question of what they do, but how fast they do it! I needed someone to fix the old locks in my office and called a techie from the local shop down the road! He spent 2 hours trying to fix the lock, disrupting my business’ activity. It would have paid off if he’d actually managed to fix the lock, but he didn’t! An utter waste of my time and money.. that’s when I decided to call Chester Locksmith Store! I recall having read a couple of positive reviews on the web about these guys and figured they could help me out! And sure enough, I’d made the right choice! It took the technician from Chester Locksmith Store barely ten minutes to fix the lock! WOW! It was probably the expertise they had, that was behind the super quick fix.. Anyway, one thing was for sure! I was never gonna call any other locksmith in Chester, VA except for Chester Locksmith Store. Definitely, the best there is!
Updated Sep 04
maryln depina
· Apr 01
Amazing customer service experience with Chester Locksmith Store. Dave did a great job and was extremely helpful and generous with his time. He did everything he promised and more. His prices were fair and he was transparent about it. I highly recommend!
Updated Sep 04
Rob Ellison
· Sep 01
LOVE Chester Locksmith Store ! Our bottom lock - that had been installed less than a year ago by another guy - had been sticking for months now and I figured we should get that fixed. Spotted a Living Social deal and snapped it up quick. Very easy to schedule, though they seem busy! When Edwardo arrived he was very efficient and professional. Was able to explain what was going on and what went wrong. (The previous locksmith had given us an old gnarly lock!) Replaced it, charged what was on the website, and he was off! Great to work with - we'll definitely be using him for future locksmithing! Chester Locksmith Store is the company to call.
Updated Sep 04
See More Reviews
Loading More Reviews