Reviews (36)
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4.4
36 Reviews
kimberli chila
Service definitely lived up to all the glowing Online reviews!
We needed to install a deadbolt in our new apartment. Danny was very friendly, came on time, laid out our options and made recommendations, but was not at all pushy and did not haggle the price, unlike other sketchy locksmiths I've had before. Highly recommended, do it! Call to Locksmith & Lock Store they are available 24/7 a day.
Erica Smith
I dreaded finding a locksmith to install a deadbolt on my new apartment until I found Locksmith & Lock Store online yesterday afternoon, with glowing Online reviews and a modern web presence. He completely lived up to his positive reputation, and I will recommend him to everyone I know, and keep his number in my cell phone in case I'm ever locked out at 4am.
Mike was available to come to Wylie, TX within hours of my call, and promptly e-mailed me a Paypal invoice for the price of the deadbolt as advertised on his website. He arrived at the scheduled time, and had the deadbolt installed within minutes.
I can't recommend him highly enough, especially compared to every other shady locksmith I've encountered in the city.
Annabel Baumsi
After calling a dozen different locksmiths in Wylie, TX , I was giving up hope that I would find a place that would install a lock at a reasonable price.
Enter Locksmith & Lock Store. I found this place online and boy is there a reason for all those 5 star reviews. From the second I was on the phone with Tommy I had nothing but a great experience. Tommy was supremely friendly and answered all my questions with nothing but the utmost patience. Best part? He was able to come to my apartment the same day and only gave me an hour's timeframe (unlike every other company in Wylie, TX that tells you you have to wait around all day only to never show up).
Tommy arrived at the top of that hour's timeframe and did the job in less than 10 minutes, even offering to sweep up after the job was done. He was very professional and so nice that I have no doubt I'll only call Locksmith & Lock Store if I ever need help with a lockout or any other lock related problem!
Alan Langdon
FIVE STARS! Locksmith & Lock Store deserves it! I've stuck with them for eight long years and I know almost every one on their team. Cannot recommend them enough! They run a great 24/7 service which I'm sure would benefit several people in Wylie, TX.
Charges are quite nominal! In fact, if you compare it with that charged by others, you'll find that Locksmith & Lock Store easily offers the lowest rates. Highly recommend!
Colleen Diciplinemir
Boy am I glad my fiance found Locksmith & Lock Store online.
We just moved to Wylie, TX and need to get a new lock for our place. So we scheduled an appointment on Saturday with Jeffy. He shows up on time asked us to pick a lock we want and starts working on it. Everything went smoothly and he finishes within 30 mins. Right after, we went out.
Come 1 o'clock in the morning we come back home and we can not open the door. Called Jaffrey and did a quick Q&A then said he would be on his way. Come 20 mins later he's in Wylie, TX to work on my lock. He finally got in, and finds out that the the key frame on the door was a hack job that's why it was interfering with the lock. So he grind it down for us and tried to make as little noise as possible to be considerate to our neighbors. After a good hour of work, he finally fixed the problem and he apologized to us that this situation happened (which wasn't his fault) and just walked away! Didn't even ask for any money. That's the type of service Jeffry provides.
It was a very good experience, Jeffry is extremely polite, and the prices were very reasonable too.
Amii Fryattini
Called Locksmith & Lock Store to have my deadbolt changed. 15 minutes later, Mike, a friendly, honest, and helpful guy arrived at my door. Mike explained that my door wasn't in great shape, and actually convinced me to buy a cheaper lock than the one I originally requested. 5 minutes later, the new lock was installed.
If you've ever dealt with other locksmiths, you may have felt pressured to buy something you didn't need. That won't happen with these guys. They're honest, and the feeling that you weren't put through the wringer is priceless.
They even gave me a New Years gift basket. Seriously?
A+++
Kris Hazelwoodbsp
During my first 4 months of living in Wylie, TX , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Locksmith & Lock Store gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Locksmith & Lock Store after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank!
I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Wylie, TX. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over.
Superior, honest, handiwork from a local locks
Brittany Lattosa
Nobody's perfect, but the key is to acknowledge mistakes and do something to make it right. There was a mix-up in the day of my appointment for a new lock, so Danny came that evening instead of the morning and gave me 50% off. He also told me the lock mechanism itself was perfectly solid and that rather than an extra lock, I only needed a new cylinder for security. That goes to show how honest he is because it meant it was cheaper for me and less money in his pockets.
To add to all that, Danny is a super nice guy and was even great with my barky dog. In fact, when I asked if he accepted tips, he told me he donates them to Animal Haven. Awesome!
You've really got to be good to mix-up the appointment and yet still get 5 stars. Locksmith & Lock Store is that good! Completely worth it, and I'm guessing that the mix-up was an exception to the rule. Now I've got a fancy pick-resistant lock, more sense of security, and one of the most pleasant experiences with a Wylie, TX company ever. I can imagine in a lockout situation they would also add a sense of relief to a highly stressful situation. Highly, highly recommended! Locksmith & Lock Store is the company to call to.
Larissa Monroeuby
Called late last night and got a morning appointment for the following day. Henrry was extremely nice and very knowledgeable.
Choose Locksmith & Lock Store because of their reviews and totally grateful; gotta love their flat rates! Very good company Locksmith & Lock Store NO' 1 in Town.
cecille steffenhagen
Everything the rest of the Online say is true, which is why I called these guys. They are simply the best - reasonably priced, professional, speedy. It was 1 am on a Sunday night, my date and I were coming home from a show in Wylie, TX , and my keys were sitting on my kitchen table. Oops. Called <Company Nmae> and Ben showed up in a half hour (I'm not joking - we hadn't even finished our beers at the dive bar on the corner.) He was professional, not creepy, and didn't make me feel stupid for locking my keys out. I live in a building with really tricky doors, and although luckily a neighbor buzzed me in downstairs, Ben was willing to try the outer doors (even though they were likely impossible.) He got my into my apartment in no time. I will never call another locksmith, ONLY TO: Locksmith & Lock Store.
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