Reviews (34)
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4.3
34 Reviews
Judith Purseraev
I wasn’t keen on shelling out a lot of money, since the move had already sapped my financial resources. I decided to enquire in different places and pick a locksmith purely based on the price. That’s how I found Lock & Key Shop! I dropped them an email on [email protected] and received a price quote that was surprisingly lower than most firms. Without hesitation, I hired them at once. I did have misgivings. I’d heard all about firms quoting a low price initially but overcharging towards the end. But Lock & Key Shop was nothing like that! In fact, I didn’t spend a penny more than the agreed upon price. Trust me, these guys are the most honest locksmiths I’ve ever known in Cleveland , OH. I highly recommend…
Matt Clarkson
What a nice guy. Gorge called me back within about 20 minutes of speaking with the dispatcher. He quickly identified the solution -- one that I could tackle more quickly on my own. Helpful, free advice goes a long way. We'll definitely use him with bigger jobs in the future. For any Locksmith Service call to: Lock & Key Shop at: 216-606-9139
Brian Walker
Five stars. I moved from one part of Cleveland , OH to another called these guys early Saturday afternoon to schedule an appointment. They sent someone out to me within 3 hours (I think his name was Mike - nice, professional guy). I needed to rekey some door locks and it was done quickly and for a fair price. I highly recommend Pop a Lock and already have to other friends Lock & Key Shop The best in Cleveland , OH
Johnnie Brown
I don’t know why I was even worried! Lock & Key Shop made the process seemed so easy! There was to be an assessment by my insurance company the next morning and I knew my age-old locks weren’t gonna make a good impression. I decided to get my locks changed. But the challenge was coaxing a locksmith to come in at 1:00 am to do the job. After a few locksmiths denied service and a few didn’t even bother answering the call, I stumbled across http://www.Seattle.Neighborhood-Locksmith-Store.com. The website claimed 24/7 service and I hoped that they really meant that! Within thirty minutes of placing the call, Ron had reached my place. After taking a look at my locks, he suggested that I needn’t get rid of all my locks as a few were still good enough to get me past the assessment. That was news to me! And if he hadn’t taken the privilege to bring it to my notice, I would have ended up spending a lot of money that night!
An hour later, he was done replacing my locks with brand new ones and fixed up a few faulty ones! And the total bill – it was way less than I expected it to be. Ron didn’t even charge me extra for calling him at such an odd-hour! You guys rock!!!! And I’m definitely giving you a call anytime in future! Thank you Lock & Key Shop and thank you Ron!
Faith Martin
Lock & Key Shop was great! I called him in the morning and he was able to come to our location the same day to help us.
We have had a broken door knob for months and a terrible Super that keeps "fixing" it. After my fifth time that the doorknob fell out, I decided to contact Danny after all his great reviews online. And he lived up to them all!
Upon calling him, he asked me to send him a picture of the doorknob, explaining that many of the doorknobs in Cleveland , OH are old and he may not have the right parts for them (very true). He advised me that if he didn't think he could fix it he would refer us to someone else in the area. I found this to be very honest and helpful.
Luckily, he was able to help us! He was thorough, professional, and fast and very reasonably priced. I would use him again and recommended him to anyone in need of a locksmith. If you need a one call them At: 216-606-9139.
Dan James
In a city full of skeevy locksmiths, handymen, and supers who are simply not interested in helping you out, Lock & Key Shop is a knight in shining armor (and I do not use that phrase liberally).
They're quick, responsive to texts, e-mails, and phone calls, and they have reasonable rates. Tom himself? Probably the best looking locksmith in Cleveland , OH. Put Lock & Key Shop in your cell phone! 216-606-9139.
lulu rohrig
I called Lock & Key Shop and left a message, which was promptly returned by Paul, who was professional, polite and thorough in explaining who was going to be coming to my home. (A solace to a woman). The locksmith arrived on time, and he was exquisitely precise and neat. He explained what he was doing each step of the way. He spread paper to catch the drill shavings and cleaned up afterwards. He gave me some safety tips before he left. Come to think of it, I should have married him. Call Lock & Key Shop and let Paul hook you up.
Lenny Howleyus
I usually don't write reviews but I guess I'l start now. I happened to lock myself out of my condo without my keys in my bag. I called Lock & Key Shop after reading good reviews and by all means, they quoted me a set price and told me the driver would show up within 40 minutes. Sure enough they showed up (okay 45 minutes) and I got in to my place in 10 minutes. Will Definitely recommend.
Isaac Gill
Great, professional service by Lock & Key Shop ! My deadbolt was loose and my keys kept getting stuck in the lock. Lock & Key Shop quickly coordinated a time for the service call on my schedule. The locksmith showed up right on time and the lock replacement took only 15 minutes. Everyone I spoke with my polite and professional. They came prepared and got the job done right. I'm very happy with their work, and would use them again.
Areb Becerra
I was locked out of my condo and didn’t have a spare key. I was already freaking out, add to that a bad phone connection and what you get is the perfect recipe for a mini-meltdown! Being unable to voice out my concerns to David via phone, we resorted to texting. Huge thanks to David from Lock & Key Shop for being so supportive and understanding! He helped me get back in within five minutes.
Thanks for being so responsive – and everything else! If I ever need a locksmith in Cleveland , OH ( I hope I don’t), there’s no second thoughts! I’m definitely calling Lock & Key Shop again! Saved their number 216-606-9139, just in case!
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