I probably wasn’t thinking clearly, but when I shut the car door behind me, I knew at that very moment that I was doomed. The keys were locked inside and I was out in the dark desolate highway. I was on the verge of having a mini-meltdown, but quickly pulled myself together and called my trusted locksmith - New Britain Lock And Key. This was a first, and I wasn’t even sure if they offered emergency service, but thankfully, they did. Within minutes, Gary had arrived, unlocked the car and got the keys back. I couldn’t thank him enough! Nearly 5 years of my association with them paid off in a crisis. Will definitely recommend them to all!! Visit their site https://www.NewBritainLockAndKey.com to know more…

After reading rave reviews about New Britain Lock And Key, I decided that I’d give them a try. So, how did it turn out? AMAZING! They live up to every bit of praise that’s been showered on them! In fact, I’d go as far as to say that ‘amazing’ is actually an understatement. Edward showed up on my door right on time, and he involved me in the process to make sure I knew exactly what he was doing. Prices are quite affordable and they offer flat rates on all their services. To sum it up, you cannot go wrong with hiring a technician from New Britain Lock And Key!!! Easily, the best in New Britain , CT!

"I generally don’t write reviews but my story simply cannot be left unsaid. It was one of my regular trips back home. I work late shifts and pick up food from a local café every night. This time, however, I forgot to retrieve my car keys and it was only after I had slammed the door shut behind me did I realize what I’d just done! There wasn’t any public transportation available at that hour, and I didn’t have enough money to pay up a towing service either. The guy at the café handed out New Britain Lock And Key’s number to me. I called them up stating my requirements and the make and model of my car. They quoted a surprisingly low price over the phone (there’s another surprise - I didn’t think anyone offered upfront pricing these days). Within fifteen minutes, there was a locksmith over at the scene and it took him merely seconds to unlock my car and fetch the keys. Had it not been for New Britain Lock And Key, I would have probably spent the night at the café and waited for a dealership to open in the morning. Thanks to you guys, I got myself a good night’s sleep. Definitely recommend them if you’re looking for lockout assistance or anything else in New Britain , CT, they’re the best!!!!"

Great price - Great service - On time. I will use them again, The best Locksmith Company in New Britain , CT.

Best customer service experience I have had in New Britain , CT. There was an error in communication for my appointment but Dave made sure that I still received my lock installation as soon as possible. He also noticed a poor installation of the lock with missing screws by my landlord and made sure to correct the issue and replace the screws. It is comforting to know that you can receive good customer service in this New Britain , CT especially when it comes to a situation as important as your safety regarding your locks.

Super quick services! Ben from New Britain Lock And Key finished the task within minutes! I can only imagine how fast these guys would get if it was an emergency. Fortunately, I’ve never been in one! But if you ever find yourself in an undesirable situation, New Britain Lock And Key is your best bet! They’ve got the best locksmith network across New Britain , CT and these high-end vans, so that you don’t have to go looking for services. New Britain Lock And Key brings the service right to your doorstep.. Highly-recommend them to all in New Britain , CT and other areas! 10/10 for service! 10/10 for timeliness!

Great locksmith Company. I called them on a weekend to come out to my house to change a cylinder and install a top lock. Jacob arrived when he said he would, but because of my building's rules he wasn't able to complete the top lock installation. He had no problem whatsoever making a second trip to finish the job on a weekday. Flat rates are upfront. No surprise fees. Jacob a really friendly guy who takes pride in his work. Highly recommended " New Britain Lock And Key "

There’s a reason why you should always hire firms of repute such as New Britain Lock And Key - and I learned this the hard way. My locks had been giving me trouble for quite a while and I decided to have them looked over by a local locksmith. The guy who turned up had absolutely no clue what he was doing. I figured that out an hour after he’d had his way with the locks and it went from bad to worse! I just couldn’t believe it! After wrecking my lock, he even had the nerve to demand a service fee. Well, it was only after spending 50 bucks pointlessly that I called up New Britain Lock And Key! These guys are pros! Dave fixed up the lock within minutes and the charges are quite reasonable for a premium firm like New Britain Lock And Key!!! Never opting for any other locksmith except New Britain Lock And Key! THE BEST in New Britain , CT.. Will I call them again? YES – and you should too on 860-359-9163…

Super quick service! Lewis got there within fifteen minutes and the entire door installation took less than an hour. I’d cleared a 5-hour slot to oversee the work for nothing! Lewis and his team at New Britain Lock And Key deserve a huge shout-out for the amazing work they’ve been doing in New Britain , CT. Will I call them again? YES. Recommend them to all those who’re looking for a locksmith in New Britain , CT! Call them up on 860-359-9163 if you need more details.

I'm right there with everyone else - New Britain Lock And Key absolutely deserves their great ratings. After I had my purse stolen - with wallet and keys inside - I was dreading having to call around and figure out a locksmith to come and replace my locks. When I called Shon, they didn't have as many reviews here yet (this was over a year ago), but those that were there were good, so I gave them a shot. And I'm so happy I did - Shon was able to come by first thing the next day, and this was after contacting them late in the evening. Fast, punctual, professional, honest about prices - and on top of all this which I would consider quite enough to earn the 5 stars - he was super nice to my little niece and roommate's dog who were fascinated by what he was doing. What more could you ask for?