Reviews (31)
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4.5
31 Reviews
Justin Murray
The lock on my door was a special decorative one and the locksmith I had originally purchased it from went out of business a year ago. It was dilapidated now and I needed a new one exactly like it, as it blended seamlessly with the rest of the home décor. I doubted if anyone would have a replica to it, but I was determined to ask around. I asked in a couple of places but none of them seemed to have it. I then contacted this firm through their website https://www.BurbankLockAndLocksmith.com and within minutes I was requested to send a picture of the lock. Gary, the technician handling my request, told me they didn’t have it but asked me to wait 24 hours. Sure enough, the next day, he arrived at my premises with the lock I wanted.
Thank you so much for going the lengths to procure the lock I needed! The level of dedication shown by Burbank Lock And Locksmith is truly commendable. I’m definitely hiring them again! Highly recommend to all in Burbank !!!
Coleen North
The fact that I had lost my keys and was locked out of my home, came nowhere close to the feeling of paranoia that swept me! What if the wrong person finds it? Perhaps, my ex? I knew I was being unreasonable but I simply wanted to have my locks changed then and there! I searched frantically for a good locksmith in Burbank , IL and found Burbank Lock And Locksmith. They had a mountain of good reviews and I had a feeling they’d get there at once! And they did!
The technician, Mark , took only ten minutes to get there and hear me out. He suggested that I opt for rekeying instead of replacement to save some money and got the job done within minutes. He could have easily exploited me, but he didn’t – and that’s why I’ve remained a loyal customer to Burbank Lock And Locksmith for over a year now! There are discounts up on their website http://www.BurbankLockAndLocksmith.com that I make use of from time to time. Give it a try, I’m sure you’ll turn into a repeat customer too!
Peter Morgan
I called Burbank Lock And Locksmith in Burbank , IL to change the locks on my new apartment, and Dave was great: knowledgeable, friendly, honest, and responsive. I'd gladly use Burbank Lock And Locksmith again.
delila caporali
These Locksmith Company are awesome. I grabbed the wrong set of keys on my way out the house on a Sunday and didn't realize it until I closed my door (locked from the inside). I was able to open my security door by sticking in hand through the mail slot, but the 2nd door was still locked. I called a few smiths who couldn't get out to me until later in the day. I then called Burbank Lock And Locksmith who could reach me in less than 30 minutes and were priced competitively. Henrry got me in my house in less than 10 minutes (after checking proper ID and the such) and even repaired my damaged mail slot.
The customer service was great from the initial call to payment. I'll definitely call them first next time.
katelin rotton
HIGHLY PROFESSIONAL, COURTEOUS, GREAT PRICES and FAAAAAAST!!!!
Can not say enough nice things about Dave and his company. Called today to have a keyed doorknob installed on my bedroom door and an hour later Scott was at my Stuy Town apartment and 15 minutes later my new lock was installed.
So professional and courteous, Scott really made me feel comfortable when he showed up and he was FAST!
I called 5 other locksmiths who all wanted upwards of $170 to install the lock and Dave did it for $79!!!! Awesome Price, Great Staff, Amazingly Fast Service! if ever need a Locksmith Company in Burbank , IL call to: Burbank Lock And Locksmith they avilable 24/7: 708-297-9183.
Newman Sebastian
When I first scheduled to have my lock replaced, no one came to my apt. I thought I was receiving second class treatment because I had a Groupon, but it turned out that the guy had an accident earlier that day. I spoke with Jerry and he said he would personally come to complete the job. He was really nice. My security guards were giving us a hard time and he kept a good humor about the whole situation. He also upgraded my lock because of the issue with the first the appointment which I really appreciated. Todd was sweet, professional and prompt. I would recommend him to all my friends. If you will need a Locksmith Service call to this Company: 708-297-9183
stephine chila
Great Locksmith Service and came promptly. Highly recommended. Plus he can be reached 24 hours so it's very convenient whenever you need help with your door locks etc.
Alan Miller
Am I allowed to write more than 1 review? Well I'm going to anyway, that's how great this company and these guys are. Super friendly and always on time if not early. They provide a great locksmith service and also provide additional recommendations based on need. Superb service and my number 1 go to guys! Am I considered a fan? Or a groupie? Oh well I'll take! Thanks again guys! Burbank Lock And Locksmith number 1' in Burbank , IL
Wendy Dyer
Even when I kept rescheduling, these guys from Burbank Lock And Locksmith didn’t give up on me! Anyone else would have! Finally, got the security assessment done on a weekend and had repairs carried out promptly! Didn’t think it was gonna cost me so less – and with the coupon I obtained from their website http://www.BurbankLockAndLocksmith.com - the deal just got even better… Recommend them to all in Burbank , IL! Excellent job done at an affordable price!
Steven Powell
Talk about quick and responsive service - Burbank Lock And Locksmith is the best! Thomas got there right on time! Maintained a great communication via phone during the day of the appointment. Once he got there, it only took him 15 minutes to rekey the lock. He’s a total pro and knew exactly what he was doing. He was extremely helpful and even patiently answered the million questions I bombarded him with (unnecessary questions, of course) pertaining to rekeying. I got it all done at an excellent price.
If you have any lock and key issues in Burbank , IL and surrounding localities, Thomas is your man! You won’t regret it! They’re number 1!
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