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Reviews (34)
4.3
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Ella Mitchell
· Jun 04
Customer service at its best! They went out of their way to explain all the options to me so I would know exactly what’s being done. Eric from Master Locksmith Store even doled out valuable advice on getting the best use out of the new locks. Thank you for being so thorough with your jobs! I was also extremely happy with the discount I received towards the end, after redeeming a coupon I found on https://www.GranadaHills.Master-Locksmith-Store.com. It can’t get better than this! Ten on Ten!!! Keep up the good work! If you ever need a locksmith in Granada Hills , CA, they’re your best choice!
Updated Sep 26
Molly Powell
· Mar 22
I was blown away but the level of customer service I received from Master Locksmith Store. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.
Updated Sep 04
Warren Hardacre
· Apr 28
During my first 4 months of living in Granada Hills , CA , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Master Locksmith Store gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Master Locksmith Store after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank! I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Granada Hills , CA. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over. Superior, honest, handiwork
Updated Sep 04
Ruth Churchill
· Apr 28
"If someone knows the industry price for various locksmith services, that’s me! Being a realtor, I’ve had to deal with missing keys, lock installations, repairs, door setups, and so on. So, I’m not new to locksmiths, especially to those in Granada Hills , CA. After the regular guy I hired bailed out, I had to look for other options. Having exhausted nearly all the options, Master Locksmith Store was the only one I hadn’t tried out yet and decided to call them up. Everything I thought I knew about the locksmith industry in Granada Hills , CA went down the drain! Master Locksmith Store offered downright the cheapest rates in the industry! Wish I’d found them sooner. Now I know that Master Locksmith Store is the best. I’ve deleted all the numbers of other locksmiths for 818-491-5034 is the only number I’ll ever need for all my locksmith needs…"
Updated Sep 04
Jonathan Ball
· Jul 25
I've used Master Locksmith Store twice now. Once to add a deadbolt to my front door and then yesterday to add a lock in a closet door. Both times he quoted me a price on the phone and stuck to it on site. No extra charges or attempts to add things. Both times there were issues with the instal (very old building) but he stuck to his quote and was quick, tidy and friendly. It seems like the city is filled with swindlers in the locksmith dept. Master Locksmith Store is for sure the exception. It's not cheap but i prefer to have an honest price up front than a lowball estimate that ends up much more because it was just a ploy to show up and add charges. You feel good about spending money with Master Locksmith Store , they do a great job fast and efficiently. Call: 818-491-5034.
Updated Sep 04
Robert Burgess
· Aug 24
When I saw all the amazing reviews, I thought "can a locksmith really be this great?" Yes. They Can. I got locked out of my apartment the other night, with a busted doorknob that wouldn't turn. Master Locksmith Store had a bunch of other jobs but made sure to keep in touch with me and let me know what time he'd be there. Showed up in an hour and within 10 minutes, my door was opened. And he completely fixed my doorknob all for under $100 late night. Mike the tech doesn't want to rip you off, and you can tell he really wants to do a great job and be friendly while also helping the customer out. Master Locksmith Store is the company to call in Granada Hills , CA.
Updated Sep 04
danyelle leshem
· Nov 25
This place is hands down the best locksmith in Granada Hills , CA ! When the front door lock to my business totally broke, my business partner immediately said, ""We're not going to use those people who leave a million business cards in our door all the time."" Those people are super annoying and don't deserve our business! So we went to Online and found Master Locksmith Store with all of their good reviews, submitted our inquiry through the website and got a call shortly after. We scheduled an appointment for the next day, and Edwardo came by to check things out. He was very honest and very helpful, and while we expected it would be hundreds of dollars (to revamp our entire lock and door system) it was only $175. We were thrilled! Then Scott came by the next day to finish everything up, he was very respectful of customers who were going in and out, and really worked fast. We are so happy with our new lock - we'd recommend them to any business! (Or residence, or whatever lock you need fixed.) They're the best in Granada Hills , CA !
Updated Sep 04
Joan Newman
· Feb 01
Never thought I could feel strongly about what locksmith to use. But after having experienced the laid back, cool, efficient professionalism of Tom at Master Locksmith Store , I can't imagine using anyone else. He seems to always answer the phone and be available. And he was prompt and reliable about showing up and coming equipped with all the supplies he needed without knowing much about my particular situation. Payment was easy too - he takes credit cards.
Updated Sep 04
Amy Gill
· Jun 27
Accidentally locked myself out of my apartment while both my roommates were out of town. The super wasn't picking up and I didn't know what else to do. Found Master Locksmith Store online and decided to give it a shot. Best decision of the night. Not only were they super friendly, but they were also able to help me get my door open. Isaac is the best. Highly recommend this company -- they're honest and it feels like they're genuinely looking out for you. Master Locksmith Store The Locksmith Company To Call !!!!!!!!!
Updated Sep 04
Ella Elsonumo
· May 30
After being asked time and again by my wife about getting the locks replaced on the front door, I finally ran out of excuses. Locksmiths were expensive, and having just lost a job, it was difficult as it was to make ends meet. But she did have a point, home security was important! And so I finally decided to get it done.. A few hours of web surfing later, I chose Master Locksmith Store based on the positive reviews enlisted online. And I must say, all those delays and fear of being slapped with a heavy bill turned out to be pointless. Master Locksmith Store charged me fifty bucks for a job that would have cost me over a hundred elsewhere. Economical pricing! Perfect for the budget-conscious people in Granada Hills , CA! Give them a try!! FIVE STARS for their affordability!
Updated Sep 04
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