Reviews (32)
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4.2
32 Reviews
Thomas Paige
After I’d moved into my new home, the first thing I needed was a lock change. Being new to Germantown, MD, I didn’t know any locksmiths and asked my neighbors for suggestions. One of my neighbors was kind enough to pass on the link https://www.GermantownLocksmithStore.com to me and I called them up. David arrived with his team at my place in less than twenty minutes and carried out a complete assessment. He offered a cheaper solution – rekeying – stating that the locks were relatively new and had enough life in them to last a few more years. Thanks to Germantown Locksmith Store I managed to save a hefty sum. Highly recommend!
Phil Clarkson
Call me paranoid, but when the house next door got burgled, I just couldn’t sleep peacefully that night! Without further ado, I decided that what I needed was a reassurance that my house wasn’t gonna end up like the one next door! And who better to give me that reassurance than Germantown Locksmith Store!!! I scheduled an appointment with Germantown Locksmith Store the following evening for a quick assessment. This was the first time I was calling them over!!! My sister has been their loyal customer for over a year now and introduced me to this firm very recently. I didn’t get a chance to try their service out until that day!!! I must say, I was completely bowled over! After a quick assessment they gave my property a thumbs-up, stating everything was fine, except for the front door lock. They recommended I get a deadbolt installed to amp up my security, which I did!
Well, if they wanted, they could have taken advantage of my vulnerability and tricked me into getting a bunch of useless stuff installed, but they didn’t! And that’s why, I’ve turned into a loyal customer of Germantown Locksmith Store too! No.1 in Germantown, MD!!!
Neil Gibson
If I could give 10 stars I would!
My situation was a sticky one and let's just say that John was incredibly professional, reliable, empathic, and 100% solid!
What could have been a nightmare - went soooo much smoother because he did what he said he would...
Thank you John and the Germantown Locksmith Store Team, you are all super heroes in my book!!
Rosie Barr
Amazing service! John was friendly, courteous and incredibly talented. I’ve never seen any locksmith work so fast. All the locks were rekeyed within an hour. Truly, the team at Germantown Locksmith Store deserves praise! I was also awarded a special discount upon redeeming a coupon I found on their site https://www.GermantownLocksmithStore.com. Thanks for doing a great job! Hope you guys keep serving the Germantown, MD community in the same manner!
janine terwillegar
Great service! Pricing was fair and their website was very helpful in helping me determine what we needed. I made sure to call around different locksmiths, even tried service magic, when we decided we needed a new cylinder for our lock.
They were able to come within an hour of me calling. I definitely would recommend Germantown Locksmith Store to any friend or colleague looking for a locksmith service!
Una Randall
Very Good service. Professional and veery courteous. Got me out of a jam that was my own making. Thought I could do it myself. Terry did in 30 minutes what took me several hours and all I did was mess things up. Worth every dime! You don't mind paying when you get the service. Pleasant people as well. Thank you Germantown Locksmith Store !
Andrew Ogden
I simply must share this one! Best experience I had with these guys over at Germantown Locksmith Store! I needed to replace a busted deadbolt right away. I looked online and found a couple of firms, but none of them worked after 5 pm. Seriously??? Who gets back home at 5 pm these days? Somehow I landed up on http://www.GermantownLocksmithStore.com, which offered 24/7 service. I heaved a sigh of relief and called them up. I didn’t even care much for the pricing, as all I cared about was the safety of my property. But the dispatcher insisted on stating my problem and gave me an upfront price right over phone! Wow! John came over within a few minutes and replaced the lock with a new one.
I couldn’t believe that the cost for the new lock, the call-out fees and the installation charges barely added up to $60. Definitely opting for Germantown Locksmith Store again! And I recommend that you give them a try too if you happen to live in Germantown, MD!
Vanessa Hughes
Germantown Locksmith Store is great. Thank you guys for making a stressful situation significantly less stressful.
Jacob Ogden
First, I live in the Germantown, MD and expect strange and sometimes bad things to happen. Well my house was broken into (while I was asleep) and my stuff (as well as my Jeep!) were stolen. I called Germantown Locksmith Store and Cathy (I think was here name) was VERY helpful and accomodating and was able to juggle other appointments so someone could come out to my house right away. Steve showed up and was wonderful! He promptly fixed the lock and made me 4 keys. He was also very nice and helped me close the basement window that was kicked in. He made a few recommendations regarding my window (how they got into the house) and after I clear with the landlord, I will call Germantown Locksmith Store to come out again to do the work. And the price was very, very reasonable! I highly recommend these folks!!
Anna Howard
So, after an ugly fallout with my fiancé, who’s now my ex, I knew I had to change the locks. I couldn’t trust my ex to be civil after all that had transpired between us. I spoke to Andrew from Germantown Locksmith Store and he was just so understanding.. He got there quickly and after taking a look at the locks he told me that the locks still had life in them and could last a few more years. Rekeying was a better option instead of throwing away the locks. And after I’d given him the go (Why would I even say no? It was gonna cost me a lot less), he got the locks rekeyed in a few minutes.
Thanks for the great advice – and thanks for being so prompt! Andrew is honest and professional. I’ve saved his number 301-810-4529, and will definitely call him again if need be! Five stars for FANTASTIC SERVICE!
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