Skip to Content
Manta Logo Manta Home
Reviews (31)
4.1
Write a Review
Rebecca Goldingucv
· Apr 29
I was new to Downers Grove and didn’t know any locksmiths around. So, when I found myself locked out of my apartment, there was absolutely no one I knew that could help me. Thankfully, I had an internet connection and I quickly found a couple of firms near me. Believe it or not, I dialed nearly 6-8 numbers before someone finally agreed to help me – and that someone was Downers Grove Locksmith Service! If not for their ready assistance, I would’ve been stuck outside for hours. Thank you so much for helping me out. Saved their number 630-518-9502 just in case! Highly recommend that you do the same!!!
Updated Sep 26
Carl Bell
· Aug 05
You know a business is done right when they give a reasonable time frame and actually arrive earlier than expected. Great service, very knowledgeable, positive attitude, and best of...........they came when it close to closing time on a weekday. Who would of thought Dave and his sidekick Scott (hope I got his name right) came the night I called them and the next day to replace the counterfeit lock with a great sturdy heavy duty lock he recommended!!!!!!!! It's been almost 3 months and no issues. Why cut yourself short when you can get things done right and get better quality products and service (worth it). I have recommended this locksmith business to other establishments I know of, cheers to you Dave and Scott. Downers Grove Locksmith Service are the best in Downers Grove, IL.
Updated Sep 04
Blake Gill
· Jan 18
I simply must share this one! Best experience I had with these guys over at Downers Grove Locksmith Service! I needed to replace a busted deadbolt right away. I looked online and found a couple of firms, but none of them worked after 5 pm. Seriously??? Who gets back home at 5 pm these days? Somehow I landed up on http://www.DownersGroveLocksmithService.com, which offered 24/7 service. I heaved a sigh of relief and called them up. I didn’t even care much for the pricing, as all I cared about was the safety of my property. But the dispatcher insisted on stating my problem and gave me an upfront price right over phone! Wow! John came over within a few minutes and replaced the lock with a new one. I couldn’t believe that the cost for the new lock, the call-out fees and the installation charges barely added up to $60. Definitely opting for Downers Grove Locksmith Service again! And I recommend that you give them a try too if you happen to live in Downers Grove, IL!
Updated Sep 04
Dickens Justin
· Oct 13
During my first 4 months of living in Downers Grove, IL , I found myself locked out of my railroad apartment more times than not. When calling a locksmith for rescue is as commonplace as ordering a cup of coffee, the realization does not take long: this city is crawling with locksmiths who prey on the desperation inherent to being locked out. Take it from me- keyless at 2am on the street corner in freezing cold weather is tough ground for bargaining. Mike at Downers Grove Locksmith Service gets it. When regaling him with horror stories of my locksmiths past, he shook his head and said "that just ain't right". He seemed like a genuine guy who actually cares about fixing the problem and keeping people safe without taking advantage of the dire situation. I found Downers Grove Locksmith Service after moving into a new place and struggling with the stickiest, moodiest lock that oftentimes refused to let me in at all. Mike accessed the situation quickly, actually explained to me what the problem was, and fixed the lock perfectly without shrinking my piggy bank! I don't usually write reviews online, but I was moved to do so because I know all too well that a good locksmith is hard to find in Downers Grove, IL. Mike can handle even the most persnickety of locks, but more importantly he operates an ethical business and offers reasonable flat rates and prompt arrival time. My days of calling a random locksmith from a business card slipped under my front door are over.
Updated Sep 04
Nathan Knox
· Nov 10
I was blown away but the level of customer service I received from Downers Grove Locksmith Service. Not only did Mark call me within an hour to set up a time, he called again later to see if I wanted him to come earlier (I had asked for instillation as early as possible that day but he was booked until 3). When he arrived he showed me my options, and after we decided, he had the deadbolt installed in less than 20 minutes. He then swept the floor and charged me electronically. Overall, he was in and out in less than 30 minutes and now I feel a lot safer in the apt!Great Locksmith Company.
Updated Sep 04
Eric Ross
· Dec 14
Never thought I could feel strongly about what locksmith to use. But after having experienced the laid back, cool, efficient professionalism of Tom at Downers Grove Locksmith Service , I can't imagine using anyone else. He seems to always answer the phone and be available. And he was prompt and reliable about showing up and coming equipped with all the supplies he needed without knowing much about my particular situation. Payment was easy too - he takes credit cards.
Updated Sep 04
Zoe Langdon
· Apr 19
I still had these conventional locks in my home, when all my neighbors had upgraded to newer versions. So, I figured it was time for a replacement and called Downers Grove Locksmith Service based on the recommendations of Jeff from next door! Reviews aren’t my specialty, but here’s a bad attempt at reviewing a great company: Reliability: 10/10 – technician got there right on time Work: 10/10 – Installation barely took him minutes Quality: 10/10 – Lock installed was sourced from a top manufacturer Price: 10/10 – Best price on the lock, low call-out fee and no added charges To be honest, I couldn’t find a flaw and hence the ten on ten rating. Hope this review helps someone who’s still struggling to find a good locksmith in Downers Grove, IL. Don’t think twice, call Downers Grove Locksmith Service up on 630-518-9502! Definitely, THE BEST!
Updated Sep 04
Raymond Reid
· Sep 09
This is proof that you shouldn't call any service provider without checking Online first. Saw the reviews on Downers Grove Locksmith Service and prayed they would service in Downers Grove, IL. My Medico lock became misaligned and we knocked it clear off when we slammed the door. Called Downers Grove Locksmith Service. They are, courteous, professional and honest (yes, I said HONEST) and did't take advantage of someone because they were in a vulnerable position. I recently had a locksmith after we evicted a tenant and they took full advantage of us. Wish I would have known about this place at that time. Thanks Downers Grove Locksmith Service !
Updated Sep 04
Katey Johnston
· Mar 13
So, after an ugly fallout with my fiancé, who’s now my ex, I knew I had to change the locks. I couldn’t trust my ex to be civil after all that had transpired between us. I spoke to Andrew from Downers Grove Locksmith Service and he was just so understanding.. He got there quickly and after taking a look at the locks he told me that the locks still had life in them and could last a few more years. Rekeying was a better option instead of throwing away the locks. And after I’d given him the go (Why would I even say no? It was gonna cost me a lot less), he got the locks rekeyed in a few minutes. Thanks for the great advice – and thanks for being so prompt! Andrew is honest and professional. I’ve saved his number 630-518-9502, and will definitely call him again if need be! Five stars for FANTASTIC SERVICE!
Updated Sep 04
Carl Terry
· Jun 16
I just bought a new house and wanted to change the locks before I moved my stuff in. My new neighbor suggested I call Downers Grove Locksmith Service. Great service from these guys! I needed new deadbolts and Eric believed I’d do well to get a Mul-T-Lock installed. He even offered me a great deal on it. I needed something that would match the color of the rest of the locks. . I feared that I’d have to wait for weeks for a custom order in the specific color to arrive. Thankfully, Eric had a huge collection in his van and I found the match in no time. Great service! Eric is incredibly talented. Would recommend his team to all in Downers Grove, IL!!!
Updated Sep 04
See More Reviews
Loading More Reviews