Reviews (14)
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4.2
14 Reviews
Ernesto Hoffman
I wasn’t sure how well they’d perform, since it was the first time I was hiring Galaxy Locksmith Store. I needed the locks rekeyed and the usual guy I hire was out of town. Let me put it this way: If I’d known about them earlier, I would have never considered hiring anyone else. Very professional, quick, friendly and affordable! From the manner in which they handled my call to the completion of the task, I could notice perfection in it all. From now on, Galaxy Locksmith Store is my go-to locksmith in Rochester, NY 14607 and I bet you can’t find anyone better!
Mario Morris
Ok, here’s everything you need to know about Galaxy Locksmith Store. They’re talented, committed, dedicated, honest and to sum it all up, they’re awesome! I know this because I’ve hired technicians from Galaxy Locksmith Store nearly 6 times and they’ve managed to stun me every time by being punctual, getting the job done with finesse and offering flat rates on the services. Now, that’s what you call the BEST CUSTOMER SERVICE!!! It’s no wonder that Galaxy Locksmith Store had all these great reviews online. All I’m doing is adding on to the heaps of existing positive comments and officially making Galaxy Locksmith Store my go-to locksmith.
Saved up their number 585-371-5867 on my contacts and you must too! You never know when you might need their help… The best in Rochester!!!
Pilmayquen Orellana
I didn’t like the idea of coughing up $200 to get my lock replaced as quoted by the hardware shop near my place. For second opinion, I looked online and found http://www.Rochester.Galaxy-Locksmith-Store.com. I called them up and stated my requirements. Surprisingly, they listened in on what I needed and gave me a low price over the phone. I was still skeptical – I was quite aware of how locksmiths trick people into believing that they’re getting the best but add on absurd charges in the final bill! When Gary was done with the replacement and handed out the bill. I wasn’t even charged a dime more from the quoted price. That’s unbelievable! Wish other locksmiths learn from Galaxy Locksmith Store! Cheers to the best firm in Rochester! Thank you guys!!!!
Arturo Edwards
After being tricked by the hardware store into getting cheap copy keys made, one week later one of the copy keys broke within the lock! It aggravated me beyond words! It was 9 pm then and I was worried there would be no one around for help, but clearly, I was worrying for nothing! I spoke to Jones from Galaxy Locksmith Store who assured me of prompt assistance. Sure enough, he got there within minutes and removed the pieces still lodged within the lock, careful not to damage anything in the process. He explained how the cheap materials used to make the key couldn’t withstand usage (Usage??? I’d barely used it for a week! ) That’ll teach me never to fall for cheap stuff again! Despite being late, Jones was nice enough to make new good-quality keys for me!
Would recommend Galaxy Locksmith Store to all my friends, family, co-workers! Surely, they’re the best in Rochester! You should try them out!
Francine Nevarez
Caught an advert recently on TV for a voice-activated lock and ordered it right away. I had a thing for all things tech and I just couldn’t miss out on this one! It worked fine for a week but after that, there was a considerable drop in the performance, and the troubles kept mounting up day after day. I decided to call someone to take a look at the nearly useless $200 lock. After Jones from Galaxy Locksmith Store took a look, he confirmed my worst fear. The lock was of the worst quality and had I waited a little longer, I’d have either been locked out of my own home or would have returned to a burgled home. Jones was strictly against products advertized on telly. According to him, they are either fake or overpriced. Well, my two-hundred bucks were gone! Wish I’d received that piece of info earlier.
Nevertheless, Jones got a new lock installed, a far better one at a modest price! From now on, I’m only relying on his advice for all things related to locks. Highly recommend Jones and his team from Galaxy Locksmith Store. Frankly, they’ve got great technicians onboard and are the BEST in Rochester!!!
Wendy Fraser
Swift and quality work! Dave from Galaxy Locksmith Store rekeyed a total of eight locks in less than an hour and handed over the new set of keys. What’s more, Dave agreed to work after all the employees had left so that my business would not be interrupted. Considerate locksmiths who truly value customer satisfaction! From a one-time customer, I’m sure they’ve now earned themselves a recurring one, since I’ll be calling them for all locksmithing needs in the near future. FIVE STARS! No doubt, the BEST in Rochester, NY 14607..
Grace Sanchez
Being new to Rochester, NY, I didn’t know if there was any competent locksmith around. The apartment I’d moved into was great, but when I found myself locked out one day and discovered, to my utter disbelief, that a neighbor had the key to it, I realized I needed to change the locks. I didn’t know any one there, and so I turned to the internet to seek answers. I found this website https://www.Rochester.Galaxy-Locksmith-Store.com that had a positive response from people who’d hired them and decided to enquire further. Dropped off an email on [email protected], and received a call within 5 minutes who explained it all to me over the phone. Convinced, I hired them without hesitation.
I now have 3 brand new locks – all for a minimal price. Am I happy with Galaxy Locksmith Store? Happy would be an understatement. These guys are simply fantastic! Try them, if you live in Rochester, NY..
Libe Preciado
Good job guys! The lock looks as good as new and works seamlessly. Unlike a few other firms I’d made enquiries to, Galaxy Locksmith Store was the only firm that said they could fix the lock, instead of replacing it. Mind you, I saved a significant sum of money due to it. I highly recommend them to all in Rochester, NY. These guys are up for any challenge you throw at them. FIVE STARS! Will definitely hire again!
Fred Green
I just didn’t want to call my car dealer again to replace the faulty key fob. While technology was great, I’d gotten so used to locking/unlocking my car remotely, the lack of it was driving me nuts. Dealerships are a rip off and their slow response is even more irksome. A Honda dealer told me it’ll cost me about $200 but I wasn’t willing to spend that much. I needed someone who’d get the job done quickly and in an affordable price. I found this place online, http://www.Rochester.Galaxy-Locksmith-Store.com, which had mentioned that they handle stuff like that and decided to give them a call. I expected them to be quicker than the dealer, but definitely not this quick .They were at my place in less than twenty minutes, and I got a key fob replacement in no time. And the whole thing cost me around $70. Well worth the price!
Galaxy Locksmith Store is the best in Rochester! I’m yet to try them out for home locksmithing needs, but I sure will in future. Have saved their number 585-371-5867 for good measure! Highly recommend Galaxy Locksmith Store!!
Teresa Fontenot
Quality comes first, and I learnt this the hard way. The cheap key I got made from the hardware store broke off in the lock within a week. That’s when I hired Galaxy Locksmith Store. I’ve heard a lot about them. But did they live up to the hype? I must say, they definitely did! Gary managed to extract the broken pieces from the lock carefully to avoid causing any damage to it. He then made two new keys within 15 minutes. As I held the keys, I could make out the excellent workmanship on it, and could tell that the material used was of high quality. And the prices? Compared to other locksmiths and hardware stores in Rochester, NY, the prices seem low! If you’re a stickler for quality, call them on 585-371-5867 - you won’t be disappointed!!!
Quality comes first, and I learnt this the hard way. The cheap key I got made from the hardware store broke off in the lock within a week. That’s when I hired Galaxy Locksmith Store. I’ve heard a lot about them. But did they live up to the hype? I must say, they definitely did! Gary managed to extract the broken pieces from the lock carefully to avoid causing any damage to it. He then made two new keys within 15 minutes. As I held the keys, I could make out the excellent workmanship on it, and could tell that the material used was of high quality. And the prices? Compared to other locksmiths and hardware stores in Rochester, NY, the prices seem low! If you’re a stickler for quality, call them on 585-371-5867 - you won’t be disappointed!!!
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