My mother moved from NY to NC recently. First, they quoted her a decent price and then told her after packing all her stuff in the truck it was going to cost more. The foreman also had the nerve to ask directly for a tip for the movers at that point. Then it took 2 WEEKS to get her stuff to NC. They would not answer calls, kept giving days/times they were going to arrive and never did, and lied about the situation along the way. When they FINALLY arrived (at 6:30pm after saying they would be there at 8am, with my mom taking off the entire day from work) they tried to make her pay everything up front before unpacking the truck, at an elevated price of $500 the original quote. And tried to argue the discount my mom was finally able to get from the corporate office. It was a horrible 2 weeks and thank god my mom will never have to move again; and if she does, she will not use Moving Relocation Systems!

Horrible customer service. My move was over a week late. Then I was called at 5 pm and told they would be in the next morning and then thread me with a $2500 fee if I could not accept the move in such a short notice forcing me to take off work with basically no notice. Reps were very polite until they have your money then they get rude. I would give 0 stars if I could.

Best movers ever! Prompt, affordable, and super nice! Will recommend to anyone. Thanks for making my move easy.