This company ripped us off for thousands of dollars. THOUSANDS. In a nut shell they lied to us and told us the main line under our patio was the problem via their cameras when it WASN'T, they just wanted to cover their butts because the main line THEY replaced not even a year ago was totally shot and so poorly put in that caused my house to flood again and it had NOTHING to do with the line under my patio.... this is per the plumbers who ripped it out for no reason based on Sam the Plumbers bid, and per THEIR OWN SAME THE PLUMBER TEAM members who had to replace it in the end AGAIN. To this day they refuse to even talk to us about the money we lost in destroying our brand new patio for no reason other than a CYOA LIES. SAM THE PLUMBER RIPPED OFF NOT JUST US BUT OUR 4 KIDS. WHO DOES THAT?????????? We lost thousands and due to it we had to cancel our 4 kids Disney World vacation just 60 days out because the money we had saved for it paid to destroy our new patio and replace a good plumbing line due to a liar. My little girl, and my autistic son was bawling, my oldest was devastated and kept saying "why did they do this to us". I am crying just remembering those hard hours watching my kids heartbreak. Thanks Sam the Plumber! When it comes to Sam the Plumber I highly recommend to RUN AS FAST AS YOU CAN AWAY FROM THEM. THEY LIE, THEY WILL RIP YOU OFF, AND THEY (yes the owner and Morgan) will act like they care via the phone but then never return any of your calls. THEY LIE!