Stay Away. Jerry Roland is a smooth talking salesman who will say anything to get the sale. We were in the market for a new pool a…
Stay Away. Jerry Roland is a smooth talking salesman who will say anything to get the sale. We were in the market for a new pool and came across Jerry at the Gas station here locally. He acted like a "good ol boy" during the sales process telling my wife and I anything we wanted to hear. Basic things such as, "we can do screens, pavers, and take care of that for you", he upsold us on everything from an automatic screen to artistic pavers by telling us how much better they would be. Verbatim "you can spill red wine on artistic pavers and they won't stain" ... while immediately after putting in the pavers, that were supposed to be white, they have dark orange/brown spots on them. See pictures. Then he said "you can choose whatever color spillway granite you'd like, we don't even put it on the contract because it doesn't matter" - boy was that a mistake. Not to mention, we chose an interior color for the pool and they put a completely different color inside! Our contract says one color but the color they used is completely different! First time pool builders we are and this guy took advantage of us. There are about a dozen dishonest things Jerry said and did that should stop him from ever building another pool in Florida. We're had to file a Chapter 558 and will continue to pursue legal to get our expensive mistake we made corrected.
Stay Away. Jerry Roland is a smooth talking salesman who will say anything to get the sale. We were in the market for a new pool and came across Jerry at the Gas station here locally. He acted like a "good ol boy" during the sales process telling my wife and I anything we wanted to hear. Basic thing…
Stay Away. Jerry Roland is a smooth talking salesman who will say anything to get the sale. We were in the market for a new pool and came across Jerry at the Gas station here locally. He acted like a "good ol boy" during the sales process telling my wife and I anything we wanted to hear. Basic things such as, "we can do screens, pavers, and take care of that for you", he upsold us on everything from an automatic screen to artistic pavers by telling us how much better they would be. Verbatim "you can spill red wine on artistic pavers and they won't stain" ... while immediately after putting in the pavers, that were supposed to be white, they have dark orange/brown spots on them. See pictures. Then he said "you can choose whatever color spillway granite you'd like, we don't even put it on the contract because it doesn't matter" - boy was that a mistake. Not to mention, we chose an interior color for the pool and they put a completely different color inside! Our contract says one color but the color they used is completely different! First time pool builders we are and this guy took advantage of us. There are about a dozen dishonest things Jerry said and did that should stop him from ever building another pool in Florida. We're had to file a Chapter 558 and will continue to pursue legal to get our expensive mistake we made corrected.
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