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Reviews (31)
4.1
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Joe Henderson
· May 06
Phenomenal service! I wasn’t expecting them for at least another hour, despite the technician promising me an arrival time of 20 minutes. But Gary from Richardson Lock And Keys got there within 15 minutes, and helped me set up the new locks I’d just brought. He even doled out a few valuable tips to maintain the locks for free. FIVE STARS!!! Do I recommend them? Yes Will I hire them again? Definitely Try their service once, if you don’t believe how quick they are! Contact details can be found on their official website https://www.RichardsonLockAndKeys.com.
Updated Sep 26
Deirdre Cameron
· Feb 06
Professional service! Low prices! Quick response! Richardson Lock And Keys has certainly nailed all the aspects when it comes to customer satisfaction. And this comes from a satisfied customer who’s been associated with them for ten long years. Hire them once, and I’m sure you’ll never have to look for locksmith services elsewhere. Highly recommend them in Richardson ! Visit their website https://www.RichardsonLockAndKeys.com to check out what they offer.
Updated Sep 04
Caroline Sandersity
· Jun 05
There aren’t many locksmith firms that offer genuine service. All the locksmiths I’ve hired in the past have either offered me shoddy service or tried to rip me off. And to find a firm such as Richardson Lock And Keys truly came as a surprise. After stumbling across their site https://www.RichardsonLockAndKeys.com one day and deciding to give it a shot, I’m forced to alter my notion on locksmithing in general. They’re professional, reliable, on-time and completely affordable. It can’t get better than this. Try them out if you live in Richardson , TX 75082!
Updated Sep 04
Sue Churchill
· May 07
I moved into a new place and the first thing I wanted to do before moving the boxes in was – to change my locks. The property was around ten years old, and I didn’t want to risk my security just to save a few bucks. I was new to Richardson , TX and resorted to asking my neighbor for suggestions on a good locksmith. I was put through to Richardson Lock And Keys. Gary got there in ten minutes, and after a quick look at my locks, he said that the locks were fairly new, in good condition, and could be put to use for a few more years. He suggested that I rekey the locks instead. Well, he could have made quick money by changing the locks, but he didn’t. That’s a level of integrity I’ve never observed in any locksmith I’ve hired previously. I even redeemed a special discount coupon I found on their site https://www.RichardsonLockAndKeys.com. Yes, on an already low bill, I got a further reduction. Could I ask for anything more? Highly recommend! FIVE STARS for extraordinary customer service!!!
Updated Sep 04
Gabrielle Bond
· Dec 19
Don't pay any attention to any of these reviews. They are all glowing, and none of them quite captures just how amazing the service was from this locksmith. Ben is the f'ing man. I live in Richardson , TX , he drove to me within 30 minutes of calling at 11pm on a Wednesday night. It took him 7 minutes flat to get my bathroom door open that I stupidly locked myself out of. Polite, professional, courteous, and 10 times a more pleasant experience than visiting my family. If you need a locksmith, call these guys 972-512-6328 !!!!!
Updated Sep 04
Fiona Edmunds
· Jan 23
So, I needed a new lock. After enquiring in several stores, I finally struck a good bargain down at a hardware shop. But what came after was something I didn’t anticipate! I’ve attempted lock installations on my windows a couple of times, and was confident I could nail this one too. An hour later, as I looked down at the now-completely-ruined-lock, it was clear that I shouldn’t have been this over-confident at my abilities. I decided to call a locksmith from Richardson Lock And Keys to take a look at the damage I’d done on the lock and the door. Turns out, it wasn’t entirely my fault. The lock I was sold was a completely useless one to begin with. That was 50 bucks right down the drain! Thanks to David from Richardson Lock And Keys for all the help! He installed a good quality lock on my front door within minutes!!! The price for the lock and the service fee didn’t cost me as much as it did earlier! Should have called David up on 972-512-6328 the first time, instead of wasting my time, energy and money….The BEST in Richardson , TX! Make the smart choice and leave the locksmithing to the experts from Richardson Lock And Keys!
Updated Sep 04
Derek Underwood
· Aug 10
Best customer service experience I have had in Richardson , TX. There was an error in communication for my appointment but Dave made sure that I still received my lock installation as soon as possible. He also noticed a poor installation of the lock with missing screws by my landlord and made sure to correct the issue and replace the screws. It is comforting to know that you can receive good customer service in this Richardson , TX especially when it comes to a situation as important as your safety regarding your locks.
Updated Sep 04
Luke Metcalfe
· May 22
If you’ve never been in a car lockout before, well, I envy you! It was one of the worst I’d felt my entire life. The helpless feeling and the frustration at my own stupidity (I locked the keys in the car) kept mounting every passing minute. I tried prying it open, sliding a credit card and every other trick the internet mentioned, but it just didn’t work. My fiancé’s birthday party was in another hour and here I was cursing my luck! I finally gave in and decided to call a locksmith from Richardson Lock And Keys. The firm had enlisted lockout assistance as part of the services offered on their website http://www.RichardsonLockAndKeys.com. I’m writing this review right after the birthday party. Yes, I did make it! The locksmith got me back on the road within half an hour and didn’t even charge me a hefty sum for it! You’ve earned yourself a loyal customer Richardson Lock And Keys! You are the best in Richardson , TX! Five stars!!!
Updated Sep 04
Amelia Fickype
· Jul 14
I'm not ever a reviewer but felt compelled to say how good I thought this service was. Richardson Lock And Keys is definitely the Company to get the job done and as they promise, no hidden costs. Quick, efficient and very pleasant.... It almost would make being locked out a pleasure...
Updated Sep 04
Melanie Peake
· Apr 21
It’s been ages since I’d got a maintenance check done on my locks, doors and other hardware and figured it was time! The firm I used to call up apparently went out of business years ago, so I took to the internet and found http://www.RichardsonLockAndKeys.com. Richardson Lock And Keys had been in the business for years now and claimed to offer affordable, round-the-clock services. Didn’t know if they’d really live up to the tall claims they’d made, but decided to give them a shot anyway. I scheduled an appointment for 8pm. Eric was ten minutes early and stood waiting on the porch, ready with his toolkit. I’d never met a locksmith who looked that enthusiastic at the prospect of removing a few rusty old locks. He went about his job like a total pro, explained what he was about to do clearly, gave me a couple of options and gave me the precise amount he’ll charge for it! This came as a complete surprise as I didn’t expect him to be this upfront! Also, the price he quoted seemed less for the magnitude of the job he was about to carry out. I was sure he’ll throw in a few extra charges on the final bill, but to my amazement I was proved wrong… Eric is incredible and kudos to the entire team at Richardson Lock And Keys for providing outstanding services in Richardson , TX. FANATASTIC SERVICES! Highly recommend to all!
Updated Sep 04
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