Ordered a set of keys from the hardware store for cheap, and found one of them broken in less than 3 weeks. I decided not to use them anymore and called Sterling Locksmith Service for assistance. Though I was okay with taking my key to their workshop in Sterling, these guys told me they’ll come to my place instead. Sure enough, they arrived barely twenty minutes later and got the keys made. When I put the key made by them and that made by the hardware store, I could notice the stark difference between the two. High quality on-location service at low prices – I couldn’t ask for more. FIVE STARS!

Nearly everyone was getting their locks changed to these ultra-modern ones and I had been wondering contemplating it for a while. But I wasn’t sure how well these locks would fare. So, I called Jeff from Sterling Locksmith Service for advice. He assessed the property and advised me against opting for it, unless my only goal was to spend a fortune for a futuristic-looking lock. The locks in place were good enough, although he did advise new locks for the windows. He could have sold me an expensive lock and made money, but instead, he offered genuine advice. And I really appreciate Jeff for it! Now Sterling Locksmith Service has become one-stop destination in Sterling, VA for all things locksmith and security! It just can’t get any better than this! Recommend them!

I was locked out of my condo and didn’t have a spare key. I was already freaking out, add to that a bad phone connection and what you get is the perfect recipe for a mini-meltdown! Being unable to voice out my concerns to David via phone, we resorted to texting. Huge thanks to David from Sterling Lock And Locksmith for being so supportive and understanding! He helped me get back in within five minutes. Thanks for being so responsive – and everything else! If I ever need a locksmith in Sterling, VA ( I hope I don’t), there’s no second thoughts! I’m definitely calling Sterling Lock And Locksmith again! Saved their number 703-334-0562, just in case!

Best customer service experience I have had in Sterling, VA. There was an error in communication for my appointment but Dave made sure that I still received my lock installation as soon as possible. He also noticed a poor installation of the lock with missing screws by my landlord and made sure to correct the issue and replace the screws. It is comforting to know that you can receive good customer service in this Sterling, VA especially when it comes to a situation as important as your safety regarding your locks.

I found Sterling Locksmith Service through Online and it was easily the best experience I've had with a locksmith so far in my life. Fellow named Scott showed up right on time and did a fantastic job leaving me with a better lock that was more well installed than I'd had before. It was a more labor intensive job than it could have been and he did the work admirably and I was charged the same rate discussed from the start. I cant envision having a better experience with a locksmith really, and I would recommend Sterling Locksmith Service to anyone I know who would need a locksmith.

I would, and have, recommend Sterling Locksmith Service to anyone looking for a locksmith. Shon come the day after my inquiry to change our lock. He was very knowledgeable, giving us an overview on what the existing lock was like, etc. He even recommended a cheaper service that what I initially called him for after looking at our lock. Service was very quick, and he left everything clean and tidied up. Didn't rush us through or seem hurried, chatted with us throughout the entire install, even recommending a couple of great pizza spots in our neighborhood. It felt great working with someone who was friendly and didn't try to cheap us out of our money!

I called Sterling Locksmith Service today because I am moving out of an apartment and wanted to swap out the lock that I had installed for the one that was there when I moved in. Ben, the locksmith, showed up on time 5 min early actually and even taught me how to do it myself in the future. It was done quickly. Ben is very personable and as an added bonus, he's a total cutie!! In a nutshell, great service at a reasonable price. I definitely recommend them.

When my locks started acting up, I hired a guy from the hardware shop down the street. He messed with the locks for a while and to me, one thing was clear, the guy had absolutely no idea what he was doing. Sure enough, I did a little probing and found that he had zero experience. I couldn’t believe I’d let an amateur fool around and waste my time! Wish I’d just called Sterling Locksmith Service in the first place. Phenomenal services. And all the technicians have great practical experience! It took Mark minutes to fix the damage done by the other guy and get my lock working without a hitch! Will I call them again? DEFINITELY!!! FIVE STARS! Sterling Locksmith Service is the best in Sterling, VA!!!!

Turning my key upon returning home, the cylinder surrounding the key popped out. Pins went flying everywhere. My jaw dropped--locks aren't supposed to just break! But within five minutes, I'd regained my composure well enough to do a quick search online. Sterling Locksmith Service came out at the top of my list, so I called and spoke to possibly the most pleasant professional ever. Our locksmith was out at the time, but he set an appointment for a few hours later and even showed up a few minutes early. He was visibly competent and worked fast, all while keeping up a friendly conversation and explaining what he was doing. Even though it turned out we needed to replace the whole lock, the total price was still well within reach. He even accepted our credit card via an app on his iPhone. Highly recommended.

There’s a lesson or two the other locksmiths in Sterling, VA ought to learn from Sterling Locksmith Service: Timeliness, integrity, commitment are just a few things that these guys have shown! Not once have they missed an appointment or done a botched up job. And this comes from someone who’s called them up nearly ten times till date! They’re the best in Sterling, VA. How do I know? I’ve tried other locksmiths, have had terrible experiences and when I’ve got the best, why would I even consider the rest? Highly-recommend them, especially for emergencies, because that’s when their timeliness and commitment really shines through! Flat rates! Excellent on-call services! 24/7/365 availability in Sterling, VA! Unquestionably the best! Try them out by calling them on 703-270-6015 for details.