Avoid Concordville Subaru / Nissan as they are only interested in a quick buck at your expense. What a shame as we liked the Subaru we bought there, but the service department is horrible. My wife dropped off the car at the service department to have some work done due to a flood. She presented an insurance estimate and everything seemed fine. I called a couple days later to see what they found. They had not started the work yet and I authorized them to start the work according to the estimate. My wife pick up the car and they pressured her into paying their $97/hr labor rate when the estimate called for $48/hr. This was the first time they indicated they would not accept the insurance labor rate. They said their labor rate was posted on the board and that is what they were owed. They later changed the story to say that we were aware of the $97/hr labor rate and that we agreed to pay the difference. I sent an email to Stuart who is co-cowner of the dealership. He also pointed to the fact that their labor rate was posted and seems to think they are OK with surprising us with an additional $49/hr an hour because it was posted on the board. Is that how you would want to be treated? Go somewhere else! As a side note, the Subaru Corporation is great! The person I spoke with there was familiar with this dealer and refunded me the money.