Silvia's Heavenly Scent Professional Cleaning

This cleaning service falls extremely short on cleaning. I am embarrassed that I actually hired them. They want your money but fall very short on basic cleaning. If you ask if they did the mirrors, dust mopped under the bed, dusted all the furniture wiped down blinds and much more which I asked seve…

This cleaning service falls extremely short on cleaning. I am embarrassed that I actually hired them. They want your money but fall very short on basic cleaning. If you ask if they did the mirrors, dust mopped under the bed, dusted all the furniture wiped down blinds and much more which I asked several more questions and they said yes to everything. Today, the next day my husband and I had to reclean the entire house. Make sure you have a contract with any services but especially this one if you choose to use them. Please don't apologize for your mother not being here to help with floors because she's really good at them or tell your customers that your sister usually doesn't help and your always having to talk to her about poor cleaning. No one wants to hear this when your a paying customer. My fault for not having a contract. She charged me 250.00 for basic cleaning and we gave her 220 but wouldn't of given that if we would of noticed her very poor job yesterday. I didn't think I would have to micro manage but indeed I should have. I don't want anyone to get caught in the situation we did. Words to Sylvia. Please learn to clean properly and take responsibility for your own actions. People are understanding if the truth is told instead of telling people what they want to hear to please them when it's a lie. It will hurt you in the long run. If you want the price quoted then you must keep your end of the bargain also. This is not a one way street!