Ms. Sparkle Shimmer & Shine LLC

I This is my second time using this service and the first time the two owners came and was wonderful. I couldn't find a speck of dust anywhere. There was no smears, no grit and no grime!! This time that sent a couple that had just started with them and didn't have all their product and wasn't traine…

I This is my second time using this service and the first time the two owners came and was wonderful. I couldn't find a speck of dust anywhere. There was no smears, no grit and no grime!! This time that sent a couple that had just started with them and didn't have all their product and wasn't trained by them. It was a complete waste of my money and time. The cleaners cleaned not one of the fixtures, under my bed the dust still remained, the mirrors and kitchen cabinets were smeared with the products. The floors was the worst and had small spots on them. When I asked her about a spot in the kitchen she told me it was tar. I immediately scraped it up with my finger nail. We don't walk in our home with shoes on so I knew it wasn't anything that was unremovable. I had a contractor over to look at my master bathroom and the cleaner interrupted us to offer her number because she knew a painter. I didn't mention to her that I needed a painter I just told the contractor that my painter was great but he was pricey. She also called me downstairs to show me a defect in my tile because she said her husband lays tile. They completely missed the laundry room and she blamed not being able to pick up the stuff on the floor because her vacuum was broke. (Well ask me for mine!!!) when I told her about the crumbs in the kitchen she walked in an picked them up and said ok we are finished!!! WOW!! I didn't get the guarantee! BEWARE only use the owners to clean your property NEVER there help.