In September 2012 we hired All Star Contractors of Zionsville, Indiana, to perform eight home-repair projects. Their payment terms required 50 percent down with the remaining 50 percent due upon completion of each individual job. General Manager Don Steele was our primary contact at All Star Contractors. On September 11, 2012, we agreed to Don's quote and terms, and provided All Star Contractors a 50 percent down payment. By August 2013, All Star Contractors had completed only two of the eight projects. It's been six months since we have last heard from them. They are not responding to our communication. We'd like to have our deposit back from the six unfinished jobs, but cannot get anyone from All Star Contractors to respond to our emails. ADDITION: Don Steele reached out to us and is trying to make things right by offering to complete the work without profit. He apologized and appears to sincerely want to finish the work and improve our impression.