ALERT!!!! Baystate Building and Remodeling will not stand by their work and fix the vinyl floor they installed during a remodel 18 months ago. I called the owner, Tom Lewis on multiple occasions as this was a problem from the beginning. Unfortunately more than a year later it continues to be a challenge due to non-responsiveness and Tom Lewis’s complete lack of professionalism. The business phone is never answered, has no voicemail. Tom Lewis’s cell phone has no available voicemail. He does not respond to text’s. Sheer disappointment! On a side note, in addition to the money from the claim, over $200K, from me personally, he received an additional $40,000.00 for other improvements on the property. I was a complete fool and trusted him instead of keeping a business mind. Tommy Lewis has no integrity and is a liar. I would respectfully request that you ensure this terrible experience never happen to another person, or anyone you know or meet; to spare those potential Baystate victims, please do NOT recommend or use Baystate Building and Remodeling. Baystate Remodeling Tom Lewis • Address: 119 Foster St, Peabody, MA 01960 • Phone: (978) 854-5712 • Website: baystate-remodeling.hub.biz Bay State Building & Remodeling, Inc. 24 years in business Tom Lewis Address: P.O. Box 725, Salem, MA 01970-0825 Phone: (978) 741-1700