Ocean Spirit Massage

Traumatic and horrifying. I was verbally assaulted by Shandell Warren, the owner of Ocean Spirit Massage, while on the massage table and for fifteen minutes while leaving after my aborted "massage". I feared for my emotional and physical safety in Shandell’s presence. I was threatened with the "opti…

Traumatic and horrifying. I was verbally assaulted by Shandell Warren, the owner of Ocean Spirit Massage, while on the massage table and for fifteen minutes while leaving after my aborted "massage". I feared for my emotional and physical safety in Shandell’s presence. I was threatened with the "option" of continuing the "massage" or leaving and being charged for cancelling. I hope no one else will ever fall victim to her attacks of misguided anger while in the vulnerable position of being a client on her massage table. Unfortunately, after reading other reviews (too late), I see that they already have. The environment of the office was chaotic and not at all relaxing. Shandell was beyond unprofessional, unethical, and displayed poor judgment and lack of self-control.

Just had the worst possible experience. Do not deal with Shandell at Ocean Sprit Massage. She is an awful human being. I tried to book an 80 minute pregnancy massage online but there was only a 50 minute option. I went ahead and booked it and then called her on the phone to to switch it to 80 minute…

Just had the worst possible experience. Do not deal with Shandell at Ocean Sprit Massage. She is an awful human being. I tried to book an 80 minute pregnancy massage online but there was only a 50 minute option. I went ahead and booked it and then called her on the phone to to switch it to 80 minute because I have a gift certificate for 80 minutes. While on the phone with her, she told me that she couldn't hello me at the moment because she was not in front of a computer. She advised that I go back online to reschedule. When I tried that, everything was booked up. So, I sent her an email asking if it would be possible to switch from a 50 to 80 minute massage. That was on Wednesday. I did not hear from her until Saturday morning. And she asked if I booked a massage. I re-explained that yes I did, however I was only able to book 50 minutes and would like 80. I didn't hear back via email. So, I called and left a message and still didn't hear back. I went to her office at the designated time and once again asked if I could do a 50 instead of an 80 as my gift certificate is for an 80 minute massage. At that point she told me I could either get the 50 minute massage or leave. I once again tried explaining to her than I have an 80 minute gift certificate and this is why I have been trying to switch it from 50 minutes to 80. At that point she yelled at me and I'm embarrassed to report, I yelled back. I was so frustrated and upset at that point. I am 35 weeks pregnant and simply wante