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Pack and Stack Storage Solutions

Storage

P.O. Box 4421, Ithaca, NY · 14852

1.0 (1 review)

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Ithaca, NY

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Ithaca, NY

1.0 / 5.0

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1 Review

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28 Years

In Business

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Business Details

Serving Ithaca, NY

Founded by a college student with one goal in mind; to relieve the storage stress of college students across the country. As college students we felt the stress of maintaining high grades and remaining involved on campus. The last thing we wanted to ...

Est. 1998 Ithaca, NY 28 Years in Business

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Customer Reviews

1.0 / 5.0 (1 review)

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Scott Stoller — Dec 20, 2019

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The…

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The company is based in New York City, but does a lot of work upstate on college campuses. They came and picked up her belongings before the summer. In September, they delivered them back to her, but one of the boxes was not hers. She called the company, and they came and picked up the box and delivered it to whomever it belonged to, but never came back with her last box of her belongings. When my wife called the company to inquire about when the last box would be delivered, the owner Matthew Rojas said she was making up this whole story. We have tried for four months to get the company to find our last box or reimburse us for the approximately $500 worth of stuff they lost, but they won't do it. We asked the Better Business Bureau for help, but the company ignores their letters and phone calls so the BBB has a record of the problem but can't do anything. The NY State Attorney General also has an open file on them also, but can't do anything until they get more complaints about the company. If you have had any problems with this company, I would urge you to contact both the BBB or NY State Attorney General's office. You should not do business with this company. You can use another company, or bring your things to a storage facility yourself. It will be slightly less convenient, but safer.
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We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The company is based in New York City, but does a lot of work upstate on college campuses. They came and picked up her belongings before the summer. In September, they deliv…

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The company is based in New York City, but does a lot of work upstate on college campuses. They came and picked up her belongings before the summer. In September, they delivered them back to her, but one of the boxes was not hers. She called the company, and they came and picked up the box and delivered it to whomever it belonged to, but never came back with her last box of her belongings. When my wife called the company to inquire about when the last box would be delivered, the owner Matthew Rojas said she was making up this whole story. We have tried for four months to get the company to find our last box or reimburse us for the approximately $500 worth of stuff they lost, but they won't do it. We asked the Better Business Bureau for help, but the company ignores their letters and phone calls so the BBB has a record of the problem but can't do anything. The NY State Attorney General also has an open file on them also, but can't do anything until they get more complaints about the company. If you have had any problems with this company, I would urge you to contact both the BBB or NY State Attorney General's office. You should not do business with this company. You can use another company, or bring your things to a storage facility yourself. It will be slightly less convenient, but safer.
Read more Show less

(607) 330-4545

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Customer Reviews

1.0 / 5.0 (1 review)

Write a Review

Scott Stoller — Dec 20, 2019

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The…

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The company is based in New York City, but does a lot of work upstate on college campuses. They came and picked up her belongings before the summer. In September, they delivered them back to her, but one of the boxes was not hers. She called the company, and they came and picked up the box and delivered it to whomever it belonged to, but never came back with her last box of her belongings. When my wife called the company to inquire about when the last box would be delivered, the owner Matthew Rojas said she was making up this whole story. We have tried for four months to get the company to find our last box or reimburse us for the approximately $500 worth of stuff they lost, but they won't do it. We asked the Better Business Bureau for help, but the company ignores their letters and phone calls so the BBB has a record of the problem but can't do anything. The NY State Attorney General also has an open file on them also, but can't do anything until they get more complaints about the company. If you have had any problems with this company, I would urge you to contact both the BBB or NY State Attorney General's office. You should not do business with this company. You can use another company, or bring your things to a storage facility yourself. It will be slightly less convenient, but safer.
Read more

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The company is based in New York City, but does a lot of work upstate on college campuses. They came and picked up her belongings before the summer. In September, they deliv…

We used this company to store and delivery my daughter's belongings while she was home from Colgate University for the summer. The company is based in New York City, but does a lot of work upstate on college campuses. They came and picked up her belongings before the summer. In September, they delivered them back to her, but one of the boxes was not hers. She called the company, and they came and picked up the box and delivered it to whomever it belonged to, but never came back with her last box of her belongings. When my wife called the company to inquire about when the last box would be delivered, the owner Matthew Rojas said she was making up this whole story. We have tried for four months to get the company to find our last box or reimburse us for the approximately $500 worth of stuff they lost, but they won't do it. We asked the Better Business Bureau for help, but the company ignores their letters and phone calls so the BBB has a record of the problem but can't do anything. The NY State Attorney General also has an open file on them also, but can't do anything until they get more complaints about the company. If you have had any problems with this company, I would urge you to contact both the BBB or NY State Attorney General's office. You should not do business with this company. You can use another company, or bring your things to a storage facility yourself. It will be slightly less convenient, but safer.
Read more Show less