British Masonry and Restoration Inc

If I could give 0 stars, I would. On March 6, 2018 I signed a contract with BMR Roofing for a re-shingle of my home and gave them $2,058 down-payment. I was told the time of completion was approx 45 days. My first warning sign should have been that it took them over 2 months to pull the permit. Sinc…

If I could give 0 stars, I would. On March 6, 2018 I signed a contract with BMR Roofing for a re-shingle of my home and gave them $2,058 down-payment. I was told the time of completion was approx 45 days. My first warning sign should have been that it took them over 2 months to pull the permit. Since then, I have been getting the run-around as to why they are unable to schedule a crew to do the work. This has been going on for over 4 months. I finally heard from Damon Taylor, the owner, and was told I was on the schedule for 8/9. The day before he texted me to tell me that he was having trouble getting a dumpster. If I was on schedule for that day, why would a dumpster had not be planned? On 8/27 I was able to speak with him again, with him assuring me that he would have it done within the next few weeks. Since then, I have left several messages with no call back. Communication has always been my biggest issue. Keep me in the loop and let me know what's going on. Otherwise I feel like you're giving me the run-around and ripping me off. Apparently my feelings are true. Anyone considering using them, I hope you plan to throw money out the window, because it appears that they have no intentions of doing work, or refunding money. It's a shame for a company that has been in business for so long.

UPDATE: On Oct 4 I made a last ditch effort to contact Mr Taylor via email. He told me to provide a written cancellation and request for a refund. I provided that immediately. The following week I reached out asking about my refund. He told me he planned to send it out that week but it would not be …

UPDATE: On Oct 4 I made a last ditch effort to contact Mr Taylor via email. He told me to provide a written cancellation and request for a refund. I provided that immediately. The following week I reached out asking about my refund. He told me he planned to send it out that week but it would not be certified funds as I requested. When I questioned him about it, he told me to "shut up and stop being a _____", and proceeded to tell me he had 30 days to return it (which is a lie, as it's not stated anywhere in our contract). Since then, I have had a gentleman from the Attorney General's office contact him about the refund. He told them that he was a new owner and the previous owner stole all of his assets (another lie as he was the owner when I signed with them). He also said he planned to have my money refunded by the end of the following week, paying me from jobs he was working on. The date he said he would pay by was Nov 9th. Here we are, the 28th of November, and guess what? Still no money and now radio silence. Anyone considering using them, I hope you plan to throw money out the window, because it appears that they have no intentions of doing work, or refunding money. I have been in communication with half a dozen other homeowners that are going through the same thing. BEWARE!!!!!