Pharmacies gain because SRS doesn't outsource its technology. SRS directly develops, supports and services all core system software and hardware. SRS components are software and hardware pre-configured. SRS automatically maintains software drivers, system updates, security functions, and PBM requirements. Additionally. SRS pharmacies have a SINGLE SOURCE for all pharmacy support needs. You can focus on customer care, and rest at ease knowing that we are focused on the care of your computer system. One System, One Vendor, One Call. SRS' RxTwin technology means data and hardware redundancy. It's like having 24/7 hardware & system support with 30-minute response time, but without the hundreds of dollars of extra monthly charges. Offers critical advantages over other Linux and Windows® solutions. When you call SRS, you'll be speaking to customer support personnel with real-life pharmacy experience, all of whom are Certified Pharmacy Technicians (CPhT's). Whether it's a question on how to handle an insurance override, a claim rejection or printing a nursing home MAR, chances are they've done it.