Our business goal is to work with our customers to provide them with a unique product that represents their organizations goal of recognizing achievement of their staff and customers. We have several processes that we do in our shop, including crystal sandblasting, laser engraving, color printing, mechanical engraving, etching, and others. Our first question to you when you call is ... When do you need it. We work backwards from there, to make sure we meet every customer's deadline. Our velocity will surprise you.... in a good way! We sell direct to you - the end user. We do not sell to distributors. We communicate with you throughout the order process. From the initial contact, through art approval and shipping information, we are in constant communication.