We built ParaPlan in 1999 for an agency in Michigan. Since then we have grown and updated, yet remained small and focused. We have catered our system for smaller agencies based on over 50 implementations. ParaPlan Desktop has everything you need to manage your Paratransit, NEMT or Dial-a-Ride service. Track and share your riders' special needs, reservations and billings all from one place. We have experience with many demand-response models and we designed ParaPlan to handle them all. Simply start small with us and add modules later as you see fit.