Fluent in both Spanish and English, with over 15 years of experience as an international trainer and educator, Dan O’Connor delivers communication and diversity programs designed to assist people to function at their highest social/psychological levels. Having witnessed the business problems caused by office energy vampires, obnoxious bullies, ill-prepared employees attempting to deal with customer service issues, personnel suffering from low self-esteem, and subordinates and supervisors constan...

Fluent in both Spanish and English, with over 15 years of experience as an international trainer and educator, Dan O’Connor delivers communication and diversity programs designed to assist people to function at their highest social/psychological levels. Having witnessed the business problems caused by office energy vampires, obnoxious bullies, ill-prepared employees attempting to deal with customer service issues, personnel suffering from low self-esteem, and subordinates and supervisors constantly struggling for words, Dan began developing tactical training programs that went beyond theory, to scripts, phrases, and memory techniques that help resolve these issues. The result? Offices with fewer problems, higher production, and more money on the bottom line. Dan has trained audiences throughout the United States and Mexico in a dynamic fashion, and a style that is not only intensely entertaining but highly effective. In preparation for launching his career as a communication trainer and consultant, Dan taught business courses at the University of Guadalajara Autonoma in Mexico, served as international sales manager for Mayan Island Real Estate in Mexico, and was an investment banker with Equico Securities in the United States. His broad business experience has equipped him with the insight critical to meaningful seminar presentations and online videos, audios, and written materials.