Great Reputation, Disappointing Service Thrive Internet Marketing Agency has a great reputation with an impressive marketing team, and they likely have some teams that provide excellent service. We engaged with them for Google Ads, SEO, and social media advertising services. Pros: The Google Ads team is successful and delivers as expected. Cons: There is essentially no social media advertising team. The SEO team is almost non-existent. All the reports they sent were incorrect. If you don't know what you're doing, you will be in trouble. They sent the same report five times, but it continued to be wrong each time. Reports are manipulated. They claim we have a 6-month contract and continued to charge us without providing the promised services. In summary, while their reputation and marketing team might be commendable, our experience with their service delivery was far from satisfactory. ADDITIONAL REVIEW Thrive does not seem to prioritize resolving issues, focusing instead on removing negative feedback through negotiations. Their main concern appears to be protecting their reputation rather than serving their customers effectively. Despite customers losing significant time with their service, they continue to emphasize six-month contracts. It is astonishing how they maintain their reputation under these circumstances. They operate more like a law firm, with their legal side being stronger than their service. Despite my trust and significant investment of over $25,000 per month, their approach remains unchanged.