Customer support always answer my questions with helpful explanation and good recommendations what to do next if the problem exists. I did have one billing issue with a new service. Hostingsource resolved the issue very quickly and most satisfactorily.

Never had a problem with Hostingsource ssd host. Had to use their customer support just once and that too was quite satisfactory. The only thing I could ask for is some additional customization of features at the same price points. I've got multiple sites running on my account with no problems.

I've been using Hostingsource services for not so long and must say that everything works fine. I did not purchase the cPanel. With my general knowledge of Linux and help from the support team, I was able to install only what I wanted to meet my PCI compliance. Recommended.