Got a coupon from my toll-tag points for a discount on tint, so I thought I'd take my car in and get the windows done. Simple procedure, right? Not so fast... At 10:45 am they told me it would be about a 90 minute job. 6 hours later they finally tell me my car is done, but they can't get it started because over the course of those 6 hours they had somehow drained my car's battery. That was the least of my problems. It turns out that while cutting the film for the back window, these idiots went wild and cut the vinyl top of my car with a razor knife in SEVEN DIFFERENT PLACES! Some of the cuts are 4-5 inches long. Hang on, It gets worse... I confronted the owner, "Omar" with the damage, only to find out that he does not carry insurance for damage to the cars he works on. He admitted he used to, but they dropped him for too many claims! I got an estimate from a reputable shop that does vinyl tops, and who'd a thunk it? He refused to pay for the repairs. Small claims court here I come!